Out-of-state auto sales give dealerships a great revenue stream – but if you don’t manage them correctly, they can also make you pace up and down the halls like an...
Robert “Bob” DiGiacomo has been immersed in the retail side of the automotive industry for nearly 30 years. He has enjoyed a very successful career optimizing several finance departments in...
Somewhere between the so-called “normal,” “COVID normal,” and “new normal,” we got it into our heads that it’s okay to be an order taker. That customers were so obsessed with...
On the latest episode of Mind Your Own Business, host Jonathan Dawson, founder of Sellchology, discusses the importance of recognizing areas of your dealership that might be struggling and proactively...
In the past three years, nearly every industry has experienced a dramatic shift in consumer expectations. The auto industry is no exception, with services like online car sales and EV...
Adding new digital tools to your dealership strategy mix can feel overwhelming and time-consuming. Things like price constraints, learning curves, and whether or not the software can make a difference...
While social media platforms are pervasive in today’s society, using them effectively for business is equal parts art and science. This is especially true with car dealers that often underuse...
Of the KPIs your dealership must focus on, gross profit percentage should never be overlooked. To improve the gross profit percentage, your service department must do more than simply add...
Earlier this week: Car buyers and auto retailers expressed opposing beliefs and concerns over the electric vehicle market in a new Cox Automotive survey. The Society of Automotive Engineers announced...
In the ever-evolving automotive industry, staying ahead of the competition requires embracing innovation. That’s exactly what Kevin Pitts and Tom Masano Auto Group did when they chose a company that...