In today's segment, we speak with George Benzing, F&I Expert, and the National Sales Director at The Oak Group. In this segment, George and Jim discuss the top three ways...
Management and staff in retail everywhere are unsure how to deal with the novel coronavirus pandemic. In the current industry, it’s the first time that border closures and travel limitations...
Amid flattening auto sales, many dealerships are turning to their back-end operations to future-proof their businesses. It is likely that the recent outbreak of coronavirus in the U.S. will only...
With many businesses temporarily closing their doors in an effort to practice “social distancing” during the Coronavirus outbreak, many dealerships remain uncertain about what steps they need to take next....
Today on CBTNews.com - Monday, March 23rd, 2020:
How the Coronavirus Outbreak is Affecting Wholesale Business and the Used-Car Market – Jonathan Banks, J.D. Power
With many businesses temporarily closing their doors...
March 21, 2020
Dear Clients:
Speaking with many of you over the last week, we have been working through personalized plans to support your individual needs. These conversations made it clear we...
As part of our ongoing Coronavirus coverage, we're pleased to welcome back Cory Mosley, sales consultant, and crisis management expert. In this segment, Cory and Jim discuss the importance of...
As part of our ongoing Coronavirus coverage, we’re pleased to welcome Adam Arens, President of the Patriot Automotive Group. In this segment, Adam and Jim discuss the measures his dealerships...
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On today's Tip of the Day, Becky Chernek tells you why you should find out why the customer took so long on that timely payment and how to prevent it...
Dealership sales staff are known for pulling long hours. From working during the weekdays, to pulling early evening and weekend shifts, sales staff are having to pull the traditional eight...