TSLA380.840-10.22%
GM76.070-1.65%
F14.2150.025%
RIVN17.4550.365%
CYD43.900-0.815%
HMC28.160-0.61%
TM177.610-2.15%
CVNA67.360-3.3%
PAG202.660-2.08%
LAD335.280-3.88%
AN205.720-3.28%
GPI326.060-5.56%
ABG220.360-6.3%
SAH100.420-2.3%
TSLA380.840-10.22%
GM76.070-1.65%
F14.2150.025%
RIVN17.4550.365%
CYD43.900-0.815%
HMC28.160-0.61%
TM177.610-2.15%
CVNA67.360-3.3%
PAG202.660-2.08%
LAD335.280-3.88%
AN205.720-3.28%
GPI326.060-5.56%
ABG220.360-6.3%
SAH100.420-2.3%
TSLA380.840-10.22%
GM76.070-1.65%
F14.2150.025%
RIVN17.4550.365%
CYD43.900-0.815%
HMC28.160-0.61%
TM177.610-2.15%
CVNA67.360-3.3%
PAG202.660-2.08%
LAD335.280-3.88%
AN205.720-3.28%
GPI326.060-5.56%
ABG220.360-6.3%
SAH100.420-2.3%


automotive

Kerrigan Report

March Kerrigan Report: How will COVID-19 Affect Dealership Earnings for the Rest of 2020?

- March 31, 2020
Welcome to the Kerrigan Advisors Market Update with Jim Fitzpatrick and Erin Kerrigan, Founder and Managing Director of Kerrigan Advisors. In this segment, Erin and Jim discuss how the Coronavirus...
fixed-ops

Focusing on the Fixed-Ops Department: What You Need to Know During COVID-19

- March 31, 2020
As part of our continuing Coronavirus coverage, we’re pleased to welcome Kristin Williams, Dealer Development Manager at DealerPRO Training, Ed Whittle and Michael Lindberg of Garlyn Shelton Auto Group in...
Remarketing

Force Marketing CEO John Fitzpatrick Discusses Sending a Solid Remarketing Message to Consumers Affected by COVID-19

- March 31, 2020
As part of our ongoing Coronavirus coverage, we’re pleased to welcome back John Fitzpatrick, President and CEO of Force Marketing. Last time we spoke to John, he discussed how new data is...
customer satisfaction

Customer Satisfaction Increases but Detriments Expected Due to COVID-19

- March 30, 2020
Earlier this month, J.D. Power released its 2020 Customer Service Index (CSI) Study, which found that customer satisfaction has risen for the fifth year in a row but warned that...
ReconVelocity

ReconVelocity Launches Program to Provide Relief to Their Customers, New and Old

- March 30, 2020
  As part of our ongoing Coronavirus coverage, we’re pleased to welcome back Hugh Hathcock and Kalah McCoy from ReconVelocity. In this segment, Hugh and Kalah break down how the new ReconVelocity Dealer...
Joe Verde Group

Sean Gardner’s Advice for Weathering Coronavirus Challenges – The Joe Verde Group

- March 30, 2020
As part of our ongoing Coronavirus coverage, we’re pleased to welcome back Sean Gardner trainer and instructor at the Joe Verde Group. In this segment, Sean and Jim discuss how...
Hansel Auto Group

How Hansel Auto Group is Meeting Customer Needs Despite Showroom Closures – David Long

- March 30, 2020
As part of our continuing Coronavirus coverage, we’re pleased to welcome back David Long, automotive retail veteran, and leader at Hansel Auto Group. In this segment, David and Jim discuss...

The Importance of Effectively Communicating with Your Customers During This Crisis – Cody Tomczyk, Force Marketing

- March 27, 2020
  As part of our continuing Coronavirus coverage, we’re pleased to welcome back Cody Tomczyk, Vice President at Force Marketing. In this segment, Cody and Jim discuss the importance of utilizing...
DealerPRO Training

DealerPRO Training Launches Online Forum to Remain Focused on Fixed-Ops Today

- March 27, 2020
In week #1 of DealerPRO Training's Fixed-ops Management and Leadership online forum, Dealer Development Manager Kristin Williams, along with dealers and fixed-ops professionals, tackled important leadership skills and management strategies...
Jeff Brown

How Dealers Can Better Support Their Customers During This Unusual Time – Jeff Brown, Force Marketing

- March 26, 2020
As part of our continuing Coronavirus coverage, we’re pleased to welcome back Jeff Brown, Chief Revenue Officer at Force Marketing. In this segment, Jeff and Jim tackle the importance of...


CBT News
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