TSLA352.820-7.77%
GM73.4300.89%
F11.6100.01%
RIVN15.290-0.11%
CYD39.7800.37%
HMC23.840-0.31%
TM204.420-2.59%
CVNA316.6402.73%
PAG148.710-0.63%
LAD257.5705.75%
AN196.820-0.86001%
GPI327.000-2.45%
ABG195.4000.64%
SAH63.310-1.56%
TSLA352.820-7.77%
GM73.4300.89%
F11.6100.01%
RIVN15.290-0.11%
CYD39.7800.37%
HMC23.840-0.31%
TM204.420-2.59%
CVNA316.6402.73%
PAG148.710-0.63%
LAD257.5705.75%
AN196.820-0.86001%
GPI327.000-2.45%
ABG195.4000.64%
SAH63.310-1.56%
TSLA352.820-7.77%
GM73.4300.89%
F11.6100.01%
RIVN15.290-0.11%
CYD39.7800.37%
HMC23.840-0.31%
TM204.420-2.59%
CVNA316.6402.73%
PAG148.710-0.63%
LAD257.5705.75%
AN196.820-0.86001%
GPI327.000-2.45%
ABG195.4000.64%
SAH63.310-1.56%


Auto Retail

salespeople

5 things that top salespeople do on a daily basis

- June 23, 2017
For the past 15 years I've worked in and with sales teams and it seems every team is the same... A mix of 3 groups of people is always evident. Group 1 -...
online customers

How to Connect with Online Customers

- June 23, 2017
CBT's Jim Fitzpatrick sits down with Aaron Krane, CEO/Founder of Drive Motors, to talk about how his company helps dealers connect with online customers as well as his article for...
used car

What Consumers Look For in a New (or Used) Car

- June 22, 2017
What matters most to car buyers? Comprehensive safety features? Low maintenance costs? Reliability? The answer, it turns out, depends on one on major variable: Are they looking for a new car...
auto retail

Why the Auto Retail Market is Doing Great

- June 21, 2017
•Sales and profits are historically high. •Analysts have been predicting a downturn that hasn't arrived. •This is as good as it could possibly get for the auto industry.   For months — and really,...
routines

Routines for Your Team

- June 20, 2017
The most successful people have routines they perform on a daily basis.  Glenn explains why this same mindset will work for your dealership team.
air filter

Why You Should Keep a Cabin Air Filter at Your Desk

- June 20, 2017
On this week's Service Tip of the Week, David Lewis explains how keeping two cabin air filters (one clean, one dirty) at your desk can generate profit.
sales team

Stop Limiting the Performance of Your Sales Team

- June 19, 2017
In researching how people learn, and working with teams across the country, I find one of the biggest hindrances for improvement is the Performance Prejudice of the staff’s leaders. Now I...
success

WardsAuto: A Formula for Dealership Success Despite Shrinking Margins

- June 16, 2017
We’re coming off of a few great years, so you might not feel it yet, but vehicle sales are trending downward and profit margins already have begun to compress. It’s...
phone processes

The dealership employee most responsible for your phone processes

- June 16, 2017
True or False: The most important person at a dealership (when it comes to handling phone calls) is the receptionist. Hear what Mike Haeg had to say when we asked him...
engagement

How to draw more customers to your dealership

- June 15, 2017
David continues his discussion with John Malishenko, Dir of Operations with Germain Motors, about new sales techniques to draw more customers to your dealership.


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