TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Auto Retail

customer experience

How CDK Global is Strengthening Opportunities for Women in the Automotive Industry – Kathy Gilbert & John Hickey

- March 9, 2020
At NADA 2020 in sunny Las Vegas, host Bridget Fitzpatrick was joined on the CBT Stage by John Hickey and Kathy Gilbert from CDK Global. John is the Executive Vice...
Sales & Marketing Daily Automotive News
language

Adjusting Your Language for the Customer

- March 6, 2020
 On this week's episode of On the Mark, Mark Tewart talks about the power of language and how it can both help and hurt you when talking to customers in...
Shows
Karl Brauer

February Auto Sales: The Winners, Losers, and Surprises – Karl Brauer, Cox Automotive

- March 5, 2020
From trade agreements, to elections, to the Coronavirus, there has certainly been a lot of news that has shaken the auto industry lately. However, with the help of President’s Day...
Sales & Marketing Daily Automotive News
Michael Roppo

What It Takes To Find, Train, and Retain Great Service Technicians – Michael Roppo, Automotive Management Resources

- March 4, 2020
 On today’s show, we’re pleased to welcome back Michael Roppo, President and Director of Dealer Fixed-Operations Consulting and Training at Automotive Management Resources. Jim and Michael discuss hiring new technicians...
Fixed-Ops Auto News
coronavirus

Is Coronavirus Affecting North American Auto Retail?

- March 4, 2020
Respirator masks are selling out on store shelves, Amazon, and eBay. Worldwide, people are stocking up on basic necessities and preparing for the possibility that COVID-19 coronavirus will be declared...
Daily Automotive News Auto News
Clutch

The Keys to Running a Profitable Subscription Business – Vince Zappa, Clutch Technologies

- March 4, 2020
Jim Fitzpatrick is joined by Vince Zappa, President of Clutch Technologies, at the 2020 NADA Show in Las Vegas, Nevada. VIDEO TRANSCRIPT:  Jim Fitzpatrick: Vince Zappa, president of Clutch Technologies. Thanks so much for...
Daily Automotive News Fixed-Ops
Manheim

Why Dealers Should Consider Adopting Digital Wholesale Tools – Zach Hallowell, Manheim Digital

- March 4, 2020
Recently, Jim Fitzpatrick was joined by Zach Hallowell, Vice President of Manheim Digital, at the 2020 NADA Show in sunny Las Vegas, Nevada. VIDEO TRANSCRIPT: Jim Fitzpatrick: Zach Hallowell, Vice President of...
Sales & Marketing Daily Automotive News
dealertrack

Drive Greater Efficiency Across Your Dealership Operations in 2020 and Beyond – Mandi Fang & Tyler Anderson

- March 4, 2020
Jim Fitzpatrick is joined by Mandi Fang and Tyler Anderson from Dealertrack DMS, at the 2020 NADA Show in Las Vegas, Nevada. Mandi is the Vice President while Tyler is...
Management & Leadership Daily Automotive News
gratitude

Expressing Your Gratitude in the Dealership

- March 3, 2020
Do you express your gratitude to the other departments at your dealership? On today's Tip of the Day, Adam Marburger talks about getting everybody in the dealership on the same...
Tips & Training
VADA

How VADA’s Don Hall is Working to Stall Direct Sales from Manufacturers

- March 3, 2020
On today’s show, we’re so pleased to welcome back Don Hall, President and CEO of VADA, the Virginia Automobile Dealers Association. Don is an industry leader with an extensive background...
Daily Automotive News Auto News

Latest Articles
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CBT News
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