Hold the Phone: The New Rules of Engagement
If it feels like connecting with your shoppers by phone has become more challenging than in years past, you’re not alone. In a recent survey of TrueCar dealers, 80% declared...
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
Auto Retail
Four Factors for the Spring Sales Surge and How to Capitalize
The cool weather is giving way to longer days and warmer temperatures. Car salespeople are looking forward to a new season: spring sales season. Every year, depressed winter car sales...
What Dealers Can Do to Overcome the Complexities of Registration and Titling- Kait Gavin, Dealertrack
Recently, Jim Fitzpatrick was joined by Kait Gavin, Vice President of Dealertrack Titling Solutions, at the 2020 NADA Show in Las Vegas, Nevada.
VIDEO TRANSCRIPT:
Jim Fitzpatrick: As more core shoppers do...
Dealer.com’s Wayne Pastore Discusses How Dealers Can Improve Their Online Presence
Dealer.com's Vice President and General Manager, Wayne Pastore, joined Jim Fitzpatrick on the CBT Stage at NADA 2020 in Las Vegas to discuss common mistakes dealers make with their online...
Maximize Your Potential Trade-In Wins with These Tools From Kelley Blue Book – Paul Whitworth
At NADA 2020 in sunny Las Vegas, host Jim Fitzpatrick was joined by Paul Whitworth, Senior Vice President of Inventory Management Solutions for Cox Automotive.
VIDEO TRANSCRIPT:
Jim Fitzpatrick: So talk to...
Responding to Out of Line Objections
On this week's episode of Straight Talk, David Lewis talks about how you can deal with out of line objections by asking the customer if you can make a sarcastic...
What the Internet of Things Means for Dealerships and Auto Retail
A quick look is all it takes to know that vehicle technology has taken huge leaps in recent years. Bluetooth, Apple CarPlay and Android Auto, GM’s OnStar, and dozens of...
Navigating Margin Compression and Finding Innovative Growth Opportunities in Your Dealership – Forrest Heathcott, JM&A Group
At NADA 2020 in beautiful Las Vegas, host Jim Fitzpatrick was joined by Forrest Heathcott, President of the JM&A Group, a comprehensive dealer solutions company that has been in the...
Increase Customer Loyalty and Retention with These Benefits from SiriusXM – Jose Mangin, Host of Liquid Metal & Octane
At NADA 2020 in beautiful Las Vegas, host Jim Fitzpatrick was joined by Jose Mangin, SiriusXM Curator as well as Host of Liquid Metal and Octane.
VIDEO TRANSCRIPT:
Jim Fitzpatrick: This is...
VADA’s Don Hall Discusses the Latest Changes to the Military Lending Act
In this segment, we are pleased to welcome back Don Hall, president and CEO of VADA, or the Virginia Automobile Dealer Association, who discusses the Department of Defense's important ruling...
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