TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%


artificial intelligence

AI

AI in auto retail: How advanced tech benefits business

- March 3, 2022
Older millennials, Gen Xers, and Baby Boomers probably first think about The Jetsons and The Matrix when (AI) Artificial Intelligence is mentioned. It’s much more integrated into real life than...
AI

Why car dealers are investing in AI technology for business growth – Peter Kahn | CDK Global

- January 12, 2022
Artificial Intelligence, or AI, is changing the way many in the industry navigate retail automotive, and dealers are seeing the benefits. According to a recently released study from CDK Global,...
search

Can’t close the sale? It’s a search problem

- December 29, 2021
Companies across every industry are trying to enhance their online presence in order to boost brand awareness and drive sales. Ecommerce merchants have a particularly unique customer journey that requires...
service

How AI helps to retain more service customers

- December 28, 2021
The current inventory shortage presents a problem for dealership service departments. Fewer new vehicle sales will translate to fewer service customers in the coming years. This means it is more...

CBT News Market Update: Bill Reidy & Lance Schafer, LotLinx

- March 15, 2021
Welcome to another edition of the CBT News Market Update. To quickly recap this week’s numbers, the retail SAAR of new car sales came out to 6.59, a 15.3% dip from...

How the customer experience is different in a COVID-19 world

- October 20, 2020
Let’s face it, the way we do business has changed dramatically. No longer are you meeting face-to-face with consumers and trying to convince them to purchase, or even test drive...
CBT Automotive Newscast

CBT Automotive Newscast: July 24, 2020

- July 24, 2020
Today's Featured Interview: Artificial intelligence has a large role to play in supporting the future of the automotive industry. Daniel Davenport, Sr. Director of North American automotive for Capgemini, joined us...
AI

Capgemini’s Daniel Davenport on Successfully Scaling AI in Auto Retail

- July 24, 2020
  Artificial intelligence has a large role to play in supporting the future of the automotive industry. Daniel Davenport, Sr. Director of North American automotive for Capgemini, joined us to provide insight...
loyalty marketing program

Combining Artificial and Human Intelligence to Maximize Dealership Results

- June 4, 2020
On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain discusses the role that AI has to play in the customer follow-up. Did you enjoy this...
Proactive Dealer Solutions

Proactive Dealer Solutions Rebrands, Enhances Platform

- February 4, 2020
HUNTERSVILLE, N.C. (Feb. 1, 2020) — Proactive Dealer Solutions (PDS), The BDC Experts, a North American training and consulting company specializing in conversational intelligence, call handling, and coaching, has rebranded...