Owner Retention Versus Owner Replacement
Quick self-exam reveals your inclinations as an ‘empowering leader’. BY DON REED
As part of the fixed operations profit potential analysis that we conduct for our dealers, we prepare a trend...
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
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It’s Impossible For Dealers To Manage Phone Performance Too Aggressively
CRISP principles for using the phone can easily be taught in-house, and their specific goals are really helpful. BY MIKE HAEG
Your dealership has spent a ton of money on marketing....
Phone Skills Remain Critical In An Era Of Digital Marketing And Online Leads
Dealerships cannot fail to strategize phone connections with customers and prospects, or to follow key rules. BY GRANT CARDONE
We all know about instantaneous connection of the planet via the Internet....
A Smarter Cardinale Group Emerges From Disaster
Its execs are confident that devotion to key metrics and sophisticated digital marketing will help company thrive. BY JON MCKENNA
Cardinale Automotive Group has carved a reputation as among the dealership...
High Tech, High Speed, Low Cost Aren’t Only Kinds Of Connections That Customers Crave
Dealerships must refocus on personal attention to cement customer relationships. BY GLENN PASCH
If you stay current reading about business in general or marketing specifically, you cannot avoid the pundits discussing...
Stop Playing In The Blame Game
Ducking responsibility is widespread in dealerships, but ending this bad habit is critical to success.
BY JEFF COWAN
In my work, I constantly observe a “What can you do for me?” attitude,...
Train Yourself To Stop Using Excuses For Setbacks At Your Dealership
Until you start to view obstacles as inevitable and deal with them directly, your business will not go far. BY DAVID LEWIS
“Ninety-nine percent of the failures come from people who...
Losing Work In The Service Drive Costs You Double In Future Car Sales
Investing in a memorable service department experience helps create a profitable, lifetime customer . BY CHUCK DE MARTIGNY
Your dealership spends considerable time, effort and money to attract customers and close...
CBT News – May 22, 2015
On today's show:
- CBT Automotive Network Founder and CEO Jim Fitzpatrick gives us a look at the upcoming CBT Sales, Service, and Marketing Conference and Expo taking place in February...
CBT News – May 20, 2015
On today's show:
- Phil Sura of UnityWorks explains why your service department needs to have a digital video presence and where you can start
- Sales Tip of the Day with...
