A Team Approach to F&I In The Service Drive
By John Stephens
Coming out of the 2016 NADA Convention, one of the most discussed topics was the importance of F&I and...
This week's most impactful OEM headlines, including:
Hyundai Taps Cisco to Develop Connected Car Tech
Fortune.com reports Hyundai is partnering up with Cisco for the development of connected car tech. The...
This week's most impactful OEM headlines, including:
Hyundai Taps Cisco to Develop Connected Car Tech
Fortune.com reports Hyundai is partnering up with Cisco for the development of connected car tech. The...
Combine the proper ingredients to boost your bottom line
By Anne Fleming
Many combinations of formulas can work, but finding the optimal chemistry with women customers can seem complex.
Use this handy chart from...
CBT News - April 25,2016
On today's show:
Are you digging deeper into your customer data to find hidden sales & service opportunities?
We hear from one car brand CFO who...
Don’t let Bad Phone Habits Disconnect Your Customers
By Mike Haeg
More mobile shopping, more targeted marketing, more car shoppers than ever before. This means more calls and more competition.
Before you decide to...
Stop Waiting, Help is not coming!
By Jeff Cowan
Is your fixed-ops profitable? They should be. Think about it. If people are not buying new cars then they are keeping the ones that...
Better Closing Rates and Customer Satisfaction Among the Benefits
By Pete MacInnis
Dealers and their F&I managers are always looking for an easier and quicker way to pre-qualify customers in order to shorten...
Unlocking Digital Gold Mine in the Service Department
By Glenn Pasch
Think of the Gold Rush of the early 1900’s. People crossed the country because they heard there was a way to find...
Are Your Employees Hiding Anything?
By Chuck Sujansky
Employers in every industry are increasingly becoming victimized by theft of goods and services from once-trusted employees. How widespread is the problem? Ninety-five percent of...