CarMax’s Potentially Revolutionary Service: Home Delivery
Car buying began in the late 1800’s and has gradually been evolving since then. Mark Rikess of WardsAuto noted that car buying can be quite an unlikeable experience due to...
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RIVN16.4800.64%
CYD46.5901.52%
HMC29.1300.97%
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TSLA309.220-3.81001%
GM87.0404.4%
F14.6800.315%
RIVN16.4800.64%
CYD46.5901.52%
HMC29.1300.97%
TM182.1504.73%
CVNA64.0303.57%
PAG215.700-1.65%
LAD345.4804.53%
AN212.2004.02%
GPI337.4306.56%
ABG226.6401.4%
SAH102.9803.16%
TSLA309.220-3.81001%
GM87.0404.4%
F14.6800.315%
RIVN16.4800.64%
CYD46.5901.52%
HMC29.1300.97%
TM182.1504.73%
CVNA64.0303.57%
PAG215.700-1.65%
LAD345.4804.53%
AN212.2004.02%
GPI337.4306.56%
ABG226.6401.4%
SAH102.9803.16%
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How to Build a Successful Service BDC Model and Increase Sales – Sarah Vantine, Scott Clark Auto Group
With almost all car shopping done in the virtual space, dealers are seeing an increased value in their BDC. With this success, it looks like more and more dealerships are...
Let’s Change the Conversation
The F&I office is the lifeblood of the dealership. With the race to the bottom on price, dealers need to make up the profit on the back end. The pressure is...
How to Build a Successful Service BDC Model and Increase Sales | 7 Mistakes Managers Make That Demotivate Their Employees | Let’s Change the Conversation
Today on CBTNews.com - Thursday, February 28th, 2019:
How to Build a Successful Service BDC Model and Increase Sales - Sarah Vantine, Scott Clark Auto Group
With almost all car shopping done...
4 Customer Experience Strategies to Increase Consumer Loyalty at your Dealership – Joseph Michelli | Make Your Business Last by Preventing Family Squabbles | Improving Your Sales-to-Service Handoff
Today on CBTNews.com - Wednesday, February 27th, 2019:
Increase Consumer Loyalty at Your Dealership with These 4 Customer Experience Strategies - Joseph Michelli, NYT Best-Selling Author
On today’s show, we welcome back...
Digital Retailing: Five Advantages of Using It at Your Dealership
Think about the last time you needed to purchase an item online. What comes to mind? Is it the ease of finding what you need? Did you feel that you...
How Dealerships Can Enhance Work-Life Balance and Attract More Females to the Industry – Lisa Copeland, Cars Her Way
Lisa Copeland, CEO of Cars Her Way, recently joined us in-studio and discussed trends in retail automotive, enhancing work-life balance, and how dealerships can attract more female employees to the...
The Growing Impact of the “Connected Car,”: Four Ways This Can Affect Your Dealership
Today’s cars have become a one-stop-shop for transportation, security, and infotainment. Not only can you drive and play music, but you can now take advantage of Wi-Fi connectivity, autonomous driving...
Brian Benstock on What it Takes to Drive an Award-Winning Dealership
Coming off of a record-breaking 2018, Paragon Automotive became the highest volume dealer to take home the Precision Team Award for Acura and the President's Award Elite for Honda. We...
When Slow Times Can Actually Help F&I
Downtime. No deals. Few ups and just not a lot of activity. Tumbleweeds blowing through the lot. This is every dealer’s nightmare scenario. It happens, though, and when we think...
