TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%

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Steve Brown

MADA President Steve Brown Talks About the Current State of Auto Retail in Michigan

- June 2, 2020
Today on CBTNews.com for Tuesday, June 2nd, 2020: MADA President Steve Brown Talks About the Current State of Auto Retail in Michigan On today's show, we welcome President of the Michigan Automobile...
consistent

Maintaining Level of Service Consistency Through Pandemic Recovery

- June 2, 2020
Maintaining a consistent level of service at all times is extremely important to the long-term success of your service department. It only takes one bad experience to drive a customer...
Sam Slaughter

President of Sellers Auto Group, Sam Slaughter Talks About the Retail Auto Recovery in Michigan

- May 29, 2020
Today on CBTNews.com for Friday, May 29th, 2020: President of Sellers Auto Group, Sam Slaughter Talks About the Retail Auto Recovery in Michigan On today's show, we welcome back President of Sellers...
response rates

Tips to Improve Survey Response Rates When It Matters Most

- May 28, 2020
Dealership traffic volumes continue to be suppressed. For shoppers reaching out to dealerships online and in person, buying intent seems to be much higher than pre-COVID. Although the average customer...
automation

Will Automation Affect the Auto Retail Workforce?

- May 27, 2020
Automation is at work in the automotive industry. Processes in manufacturing are now driven in large part by AI-powered machines that can operate round the clock rather than an eight-hour...
Volvo

Volvo CEO Makes Bold Prediction for EV Adoption

- May 26, 2020
The price of crude oil has recently hit historically low levels. Manufacturers are offering incredible incentives on new vehicle purchases. And in the United States, only 1 in 273 vehicles...
subprime

Working with Subprime Shoppers Part of the New Normal?

- May 26, 2020
The US economy will rebound, as it always does. Between today and an eventual stabilization, there are bound to be significant challenges for business and consumers alike. Retailers like JC...
Jeff Dyke

Sonic Automotive President Jeff Dyke Addresses COVID-19 Challenges and What Lies Ahead for EchoPark

- May 25, 2020
Today on CBTNews.com for Monday, May 25th, 2020: Sonic Automotive President Jeff Dyke Addresses COVID-19 Challenges and What Lies Ahead for EchoPark On today's show, we’re pleased to welcome back Jeff...
service

How Service Kiosks Affect Fixed Ops

- May 25, 2020
Self-service kiosks have started to pop up in more dealerships. What started out as a novelty, is quickly being hurled into the mainstream, partly with the help of the COVID-19...
communication

Six Ways to Keep From Overwhelming Your Employees with Communication at Your Dealership

- May 22, 2020
A study of 1,000 employees conducted by Adobe revealed that people, on average, spend five hours a day checking email. This time includes the checking of work and personal emails....