TSLA298.320-9.12%
GM89.400-0.9%
F15.2800.32%
RIVN16.330-0.36%
CYD45.120-1.31%
HMC30.6800.4%
TM192.8406.54%
CVNA66.3300.26%
PAG223.4403.43%
LAD427.48069.17%
AN229.9809.65%
GPI357.9707.32%
ABG248.2607.27%
SAH112.6607.97%
TSLA298.320-9.12%
GM89.400-0.9%
F15.2800.32%
RIVN16.330-0.36%
CYD45.120-1.31%
HMC30.6800.4%
TM192.8406.54%
CVNA66.3300.26%
PAG223.4403.43%
LAD427.48069.17%
AN229.9809.65%
GPI357.9707.32%
ABG248.2607.27%
SAH112.6607.97%
TSLA298.320-9.12%
GM89.400-0.9%
F15.2800.32%
RIVN16.330-0.36%
CYD45.120-1.31%
HMC30.6800.4%
TM192.8406.54%
CVNA66.3300.26%
PAG223.4403.43%
LAD427.48069.17%
AN229.9809.65%
GPI357.9707.32%
ABG248.2607.27%
SAH112.6607.97%

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Digital Retailing - Max Zanan

How digital retailing can help auto dealers compete with industry disruptors

- March 11, 2021
After the events of 2020, dealers understand that modern retailing will involve much more technology and digital offerings to compete with industry disruptors like Vroom and Carvana. Today on the...
question

Asking better questions equals better leadership

- March 11, 2021
Developing the skill of asking high-quality questions derives from being genuinely curious in what the other person is saying.  The more engaged you are in the conversation and the better...

CBT automotive newscast: March 11, 2021

- March 11, 2021
Featured Interview: Why your BDC department should focus on developing strong customer connections in 2021 - Sarah Vantine, Scott Clark Auto The BDC department at the dealership plays a crucial role in...
service advisor

3 ways to improve your auto dealership’s service advisor turnover

- March 10, 2021
In the NADA Dealership workforce survey, it was revealed that two of every five service advisors would leave during the year. With a near 40% turnover rate, this is one of the...

CBT automotive newscast: March 10, 2021

- March 10, 2021
Featured Interview: How automotive dealers can have a flourishing business model - Gay Hendricks, best-selling author of 'The Big Leap' Everyone is seeking to live life to its fullest potential. However, not...
safety

Fewer miles driven but higher rate of motor vehicle-related deaths in 2020

- March 9, 2021
Despite traffic volumes experiencing a significant decrease throughout 2020 in the United States, the roadways haven’t become any safer. A new report from the National Safety Council says that vehicle-related...

Virtual 20 groups create new possibilities for continuous improvement

- March 8, 2021
Have you ever thought of joining a 20 Group to understand how your dealership can optimize workflow, people, processes and tools to drive more revenue? If so, what stopped you?...
AutoNation sells remaining ..Friday 5

Force Marketing acquires GSM, Fluid Truck raises $63 million in funding, and ACV Auctions files for IPO

- March 5, 2021
Welcome to another edition of The Friday 5 with Steve Greenfield, Founder and CEO of Automotive Ventures, an auto technology advisory firm that helps entrepreneurs raise money and maximize the...
CBT News Placeholder

Alternative communication from service advisors provides a more convenient customer experience

- March 5, 2021
To the Editor: As someone whose role it is to bring the family vehicles in for service, I feel Brian hit the nail on the head here. It’s taken the pressure...

CBT automotive newscast: March 5, 2021

- March 5, 2021
Featured Interview: How a virtual sales manager can improve dealership operations - John Connelly, Acura Columbus As remote work and virtual meetings become the norm, dealers must be able and willing to...
CBT News
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