TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%

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service

Three-tier approach to long-term service department growth

- September 7, 2020
A successful long-term service growth strategy is really just about taking care of the customer. In order to grow, you need to retain the customers you do have, get them...
CBT News Podcast

Re-Adjusting Service Department Goals During the Pandemic – Daniel Korte, Serra Traverse City

- August 27, 2020
[powerpress] Many service directors are faced with the difficult task of eliminating positions as the pandemic continues, but one service director has been able to turn things around for some of...
Serra Traverse City

Re-Adjusting Service Department Goals During the Pandemic – Daniel Korte, Serra Traverse City

- August 25, 2020
  Many service directors are faced with the difficult task of eliminating positions as the pandemic continues, but one service director has been able to turn things around for some of...
service department

Five Marketing Strategies to Increase Service Department Sales

- August 24, 2020
According to the National Automobiles Dealers Association, almost 50 percent of a dealer's gross profits are generated by the service department. For many dealerships, service departments can be a significant...
service

Bill Springer on What Consumers Value Most in the Service Department

- August 13, 2020
DriveSure surveyed nearly 2,000 vehicle owners to find out what it takes to retain their service business at car dealerships and Bill Springer, President of DriveSure is here to discuss...
service

Is Cost or Affordability the Reason for Declined Service Repairs?

- August 10, 2020
According to NADA Data 2019, revenue in dealership service departments is steadily growing statistic. Between 2013 and 2019, dealerships’ total service and parts sales have increased from $42.3 billion to...
Jim Ellis

CEO Jimmy Ellis Discusses How the Jim Ellis Auto Group Was Prepared for COVID-19 Before it Hit

- August 6, 2020
Online car-buying platforms have become vital resources for dealers across the country. Many dealers believe the focus towards online car shopping and delivery has changed the car buying experience forever....
DealerPRO Training

DealerPRO Training CEO Don Reed on Rebooting Your Fixed-Ops Department

- July 15, 2020
With a shortage of technicians, strained advertising budgets, and a national pandemic, it can be tricky for dealers to navigate fixed-ops management. Service drives were largely considered essential services at...
Automotive News

5 Strategies to Raise the Standards of Your Fixed-Ops Department – Michael Roppo

- June 22, 2020
[powerpress] On today’s show, we welcome back Michael Roppo, President and Director of Dealer Fixed-Ops Consulting and Training at Automotive Domain Results. In this segment, Michael and Jim talk about improving...
Fixed-Ops

5 Strategies to Raise the Standards of Your Fixed-Ops Department – Michael Roppo

- June 19, 2020
On today’s show, we welcome back  Michael Roppo, President and Director of Dealer Fixed-Ops Consulting and Training at Automotive Domain Results. In this segment, Michael and Jim talk about improving...