TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%

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F&I

How to Become a Blackbelt in Your F&I Department

- June 18, 2020
It takes the following things to be wildly successful in your F&I department in 2020:  Best-in-class F&I products attached to the appropriate profit participation program.   (Retro-Reinsurance – DOWD)          Defined...
David Lewis

David Lewis on How to Bring In More Business Through Your Fixed-Ops Department During COVID-19

- June 17, 2020
Today on CBTNews.com - Wednesday, June 17th, 2020: David Lewis on How to Bring In More Business Through Your Fixed-Ops Department During COVID-19 On today's show, we welcome back sales trainer and...
Automotive News

3 Ingredients For a Successful F&I Department in 2020 – Adam Marburger, Ascent Dealer Services

- June 17, 2020
[powerpress] On today’s show, we’re very pleased to welcome back Adam Marburger, F&I expert and President of Ascent Dealer Services. In this segment, Adam and Jim tackle how to raise the...
Ascent Dealer Services

3 Ingredients For a Successful F&I Department in 2020 – Adam Marburger, Ascent Dealer Services

- June 16, 2020
On today’s show, we’re very pleased to welcome back Adam Marburger, F&I expert and President of Ascent Dealer Services. In this segment, Adam and Jim tackle how to raise the standards...
technology

Successfully Implementing Technology in the Service Department

- May 29, 2020
During This challenging time in our industry I have noticed something strangely wonderful happening in the midst of this implosion. Of course, this is over-generalizing the issue, but when it...
service

What Are Dealers Doing to Stay Busy with Slower Service Departments?

- April 29, 2020
With social distancing, and “shelter-in-place” orders issued in many states, automotive service and aftermarket shops continue to operate, but under a different set of rules and expectations. A survey conducted April...
Mark Sanborn

Leadership Expert Mark Sanborn Shares Practical Ways to Prepare For and Deal with Change

- April 22, 2020
As part of our continuing coverage of the Coronavirus, we’re pleased to welcome Mark Sanborn, acclaimed speaker and President of Sanborn & Associates, an idea studio dedicated to developing leaders...
Brian Benstock

Paragon Honda’s Brian Benstock on Preparing for the Future of Auto Retail Transactions Post-Coronavirus

- April 7, 2020
As part of our ongoing coverage of the Coronavirus, we’re pleased to welcome back Brian Benstock, Partner GM and VP at Paragon Honda and Acura. In this segment, Jim and Brian...
parts

How COVID-19 is Affecting Parts Departments

- March 31, 2020
With social distancing, isolation, and quarantine efforts dominating news and daily life, coronavirus continues to wreak havoc on the U.S. and world economies. The automotive industry has felt the impact....
fixed-ops

Focusing on the Fixed-Ops Department: What You Need to Know During COVID-19

- March 31, 2020
As part of our continuing Coronavirus coverage, we’re pleased to welcome Kristin Williams, Dealer Development Manager at DealerPRO Training, Ed Whittle and Michael Lindberg of Garlyn Shelton Auto Group in...