TSLA313.030-6.66%
GM82.6401.97%
F14.3500.2%
RIVN15.840-0.62%
CYD45.070-0.77%
HMC28.1600.17%
TM177.4200.62%
CVNA60.4600.27%
PAG217.3501.81%
LAD340.9506.93%
AN208.1803.08%
GPI330.8704.19%
ABG225.2403.1%
SAH99.8200.71%
TSLA313.030-6.66%
GM82.6401.97%
F14.3500.2%
RIVN15.840-0.62%
CYD45.070-0.77%
HMC28.1600.17%
TM177.4200.62%
CVNA60.4600.27%
PAG217.3501.81%
LAD340.9506.93%
AN208.1803.08%
GPI330.8704.19%
ABG225.2403.1%
SAH99.8200.71%
TSLA313.030-6.66%
GM82.6401.97%
F14.3500.2%
RIVN15.840-0.62%
CYD45.070-0.77%
HMC28.1600.17%
TM177.4200.62%
CVNA60.4600.27%
PAG217.3501.81%
LAD340.9506.93%
AN208.1803.08%
GPI330.8704.19%
ABG225.2403.1%
SAH99.8200.71%

Search for:

retail automotive service departments performance pro forma compensation

3 strategies dealers can use to improve customer service in the fixed-ops department

- December 17, 2020
On this episode of Service Drive, celebrated trainer, speaker, and CEO of DealerPRO Training, Don Reed dives into three different strategies for dealers to consider developing a higher level of service...
Headlines
service

How to build a service department that customers love

- October 27, 2020
Customer retention continues to be a problem for auto dealerships. Less than 1 in 3 service visits are at dealerships once a vehicle reaches three years of age. Coincidentally, that’s...
Sales & Marketing Fixed-Ops
service

Service department retention may start with the facility

- October 23, 2020
According to NADA research, 76% of car buyers purchase a vehicle from the dealership that performs their regular maintenance. Yet despite nearly 100% of new vehicles being bought from a...
Management & Leadership Fixed-Ops
Toyota

Toyota eases requirements for certified collision repair shops

- October 7, 2020
Toyota has confirmed this week that the dealer ownership requirement for a Toyota Certified collision repair shop has been decreased. To become a certified facility, a dealer needs to own...
Daily Automotive News Auto News
service

How your service department can improve the trade-in process

- September 21, 2020
The vehicle trade-in process has evolved a lot over time. One of the biggest changes is that there used to be a lot more room for error.  In the past,...
Fixed-Ops Auto News
Victor Antonio

4 strategies to make your sales department more effective – Victor Antonio

- September 16, 2020
Sales managers often find themselves looking for ways to motivate their teams to take the next step in their development. Here to discuss four strategies that can take your sales...
Sales & Marketing Auto News
F&I

Four F&I tips to prepare for uncertain times ahead

- September 10, 2020
We are over five months into the COVID-19 and it seems that it’s not done with us yet. As the car industry has been slowly coming back to life over...
F&I Auto News
service

Low-budget marketing tips for your service department

- September 8, 2020
It’s widely accepted knowledge that only 45 percent of customers remain loyal to their dealership’s service department within the first two years of vehicle ownership. Like any relationship, work is...
Sales & Marketing Fixed-Ops
service

Three-tier approach to long-term service department growth

- September 7, 2020
A successful long-term service growth strategy is really just about taking care of the customer. In order to grow, you need to retain the customers you do have, get them...
Fixed-Ops Auto News
CBT News Podcast

Re-Adjusting Service Department Goals During the Pandemic – Daniel Korte, Serra Traverse City

- August 27, 2020
[powerpress] Many service directors are faced with the difficult task of eliminating positions as the pandemic continues, but one service director has been able to turn things around for some of...
Daily Newscast


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