TSLA375.120-0.41%
GM78.530-0.42%
F14.1400.3%
RIVN14.8600.225%
CYD47.2001.22%
HMC26.1400.38%
TM166.500-1.26%
CVNA66.210-1.695%
PAG183.8400.4%
LAD296.730-8.57%
AN192.050-2.8%
GPI300.820-16.69%
ABG203.050-3.28%
SAH82.710-0.91%
TSLA375.120-0.41%
GM78.530-0.42%
F14.1400.3%
RIVN14.8600.225%
CYD47.2001.22%
HMC26.1400.38%
TM166.500-1.26%
CVNA66.210-1.695%
PAG183.8400.4%
LAD296.730-8.57%
AN192.050-2.8%
GPI300.820-16.69%
ABG203.050-3.28%
SAH82.710-0.91%
TSLA375.120-0.41%
GM78.530-0.42%
F14.1400.3%
RIVN14.8600.225%
CYD47.2001.22%
HMC26.1400.38%
TM166.500-1.26%
CVNA66.210-1.695%
PAG183.8400.4%
LAD296.730-8.57%
AN192.050-2.8%
GPI300.820-16.69%
ABG203.050-3.28%
SAH82.710-0.91%

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service department

Five Critical Marketing Tactics to Get More Customers Visiting Your Service Department

- September 4, 2019
By 2020, the collective money that consumers will spend on aftermarket parts and services is expected to grow to $722.8 billion. One primary reason for this large number is that...
digital retailing

Debunking Common Misconceptions About Digital Retailing – Mo Zahabi, VinSolutions & Dealertrack

- September 4, 2019
Digital retailing continues to be a topic on everyone’s mind in the auto retail industry. In fact, according to Cox Automotive, 61 percent of all car shoppers are reaching and...
customer experience

Five Essential Customer Experience Metrics That Will Help You Retain Buyers at Your Dealership

- September 3, 2019
How can you tell if your customers are satisfied with the service and experience they had at your dealership? It can be tempting to only look at sales and revenue....
Glenn Pasch

How to Get the Most Value From Your Vendors, Employees, and Marketing Processes – Glenn Pasch, PCG Companies

- September 2, 2019
Is your dealership making the most of your current marketing process, software, and employees? Well, now is the time to assess the strengths and weaknesses of your dealership and make...
car buying experience

Four Ways to Help Consumers Move Past Anxiety During the Car Buying Process

- September 2, 2019
When you hear accounts of those who have purchased cars or articles that touch on the emotional side of the car buying process, many mention the feeling of anxiety. From...
newscast

How to Get the Most Value From Your Vendors, Employees, and Marketing Processes – Glenn Pasch | Breaking the F&I Stereotype – Simple Steps, Powerful Results | Four Ways to Help Consumers Move Past Anxiety During the Car Buying Process

- September 2, 2019
 Today on CBTNews.com - Monday, September 2nd, 2019: How to Get the Most Value From Your Vendors, Employees, and Marketing Processes - Glenn Pasch, PCG Companies Is your dealership making the most...
rejection

Positive Reactions to Negative Rejections

- August 30, 2019
Even the best salesperson will have a bad day. Rejection comes hand-in-hand with sales, so it’s essential to know how to react when the person on the other end says...
generation z

Study Shows that Younger Millennials and Generation Z Car Buyers Still Want to Visit Dealerships When Purchasing Cars

- August 30, 2019
If you thought everyone classified as either a millennial or Generation Z wanted to buy everything online, then you are mistaken. A new study by Urban Science, in partnership with...
AI

AI: What Every Dealership Needs to Know About This Industry Game-Changer

- August 29, 2019
Artificial Intelligence is no longer relegated strictly to Sci-Fi movies or futuristic dreams. It doesn’t look like a silver boy-shaped robot, but AI is firmly embedded in the mainstream, and...
rideshare

How Rideshare Solutions Are Providing Alternative Revenue Streams for Dealerships – Brian Allan, HyreCar

- August 29, 2019
After spending over 30 years in the auto retail industry as the GM for Galpin Motors and overseeing the number one Ford Dealer in the world, our next guest has...