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Mercedes-Benz Country Hills specialist Jeremy Raaymaker uses humor, social media to...
Jeremy Raaymaker, brand specialist at Mercedes-Benz Country Hills, one of Canada’s largest Mercedes showrooms, is gaining attention for his unique use of humor and...
The operational shift that’s defining today’s used-car winners
After years of market volatility, the used-car segment is regaining its crown. Buyers, priced out of new vehicles, are returning to the used lot...
Overcoming staffing shortages by improving employee retention
Staffing shortages have challenged automotive dealerships and compromised operational efficiency and customer satisfaction. Modern business leaders have rethought their personnel approach by focusing on...
Toyota’s $1.8B overhaul could future-proof US auto production
Welcome back to the latest episode of “The Future of Automotive” on CBT News, where we put recent automotive and mobility news into the...
Autotrader: 92% of vehicle sales are untraceable in dealer CRM systems
Autotrader, a Cox Automotive brand, has uncovered a major flaw in how dealerships track vehicle sales. According to a white paper using Clarivoy data,...
How AI is driving the future of personalization, efficiency and scale...
Artificial intelligence is rapidly reshaping the world, and it's revolutionizing automotive retail and dealer operations. In this episode of Thriving in Chaos, Brian Benstock, partner...
Hertz uses AI to detect rental car damage, raising consumer concerns
Welcome back to the latest episode of “The Future of Automotive” on CBT News, where we put recent automotive and mobility news into the...
Nolan Armpriester shares why mobile service is the future of fixed...
As customer expectations evolve, service departments nationwide are responding to increasing demand for convenience. In today's episode of CBT Now, Nolan Armpriester, director of...
Turning tariffs into opportunity: How operational agility beats market uncertainty
In 2025, global trade dynamics are more influential than ever—but that doesn’t mean they need to be intimidating. For dealerships, the conversation around tariffs...
How in-car tech is creating new opportunities for car dealers
Cars are no longer simply a means of transportation — they're rapidly becoming an immersive and mobile entertainment space for consumers. However, this shift...
