TSLA353.955-22.41%
GM87.7000.48%
F14.6150.205%
RIVN15.776-0.1341%
CYD37.310-0.36%
HMC32.650-0.39%
TM197.200-2.67%
CVNA74.5501.12%
PAG219.7600.14%
LAD386.6707.69%
AN212.2755.095%
GPI301.64517.315%
ABG217.4402.03%
SAH80.8601.44%
TSLA353.955-22.41%
GM87.7000.48%
F14.6150.205%
RIVN15.776-0.1341%
CYD37.310-0.36%
HMC32.650-0.39%
TM197.200-2.67%
CVNA74.5501.12%
PAG219.7600.14%
LAD386.6707.69%
AN212.2755.095%
GPI301.64517.315%
ABG217.4402.03%
SAH80.8601.44%
TSLA353.955-22.41%
GM87.7000.48%
F14.6150.205%
RIVN15.776-0.1341%
CYD37.310-0.36%
HMC32.650-0.39%
TM197.200-2.67%
CVNA74.5501.12%
PAG219.7600.14%
LAD386.6707.69%
AN212.2755.095%
GPI301.64517.315%
ABG217.4402.03%
SAH80.8601.44%


The Sales & Marketing category delivers actionable insights and strategic guidance for dealership professionals focused on boosting revenue and customer engagement. From lead generation and CRM strategies to advertising trends, digital retailing, branding, and showroom performance, explore the tools and tactics that drive sales growth and marketing success in today’s competitive automotive landscape.

Sales & Marketing

questions

Are Buyers Liars? Ask Questions That Get Honest Answers

- January 21, 2020
As long as I have been in the car business, I’ve heard salespeople and managers jokingly use the cliché “Buyers are liars.”  When I ask them when they believe buyers...
phone

Why the Phone is Your Greatest Weapon in Business

- January 21, 2020
We all know that the Internet connects everyone on this planet instantaneously. Social media like Twitter, Facebook, Google+, YouTube and LinkedIn are being used multiple times a day to catch...
marketing trends

Brian Pasch Outlines 9 Crucial Marketing Trends You Need to Implement in 2020

- January 21, 2020
  High-level marketing concepts can be daunting for a lot of dealers out there, and oftentimes, it takes guidance from an expert in the field to cultivate a winning strategy. But...
social selling

Social Selling: You Can Post, But You Can’t Hide!

- January 20, 2020
We teach the concept of the Business Development Dealership as a method of helping our dealership clients achieve broad scale business growth by leveraging the relationships of every employee. When I...
CRM

How to Solve the Biggest CRM Challenges That Dealers Face Today – Greg Uland, Reynolds & Reynolds

- January 20, 2020
Every dealer knows that a well-functioning CRM reduces the more tedious aspects of car buying and selling. It creates better leads, records customer service issues, and even assists with marketing...
direct mail

Why Direct Mail Marketing Needs To Be Part of Your Marketing Mix

- January 16, 2020
Even with the evolving technologies available to communicate with prospects from your dealership, direct mail should be a critical piece in your dealership’s marketing mix. But only if it’s personalized....
direct marketing

Why Your Dealership Should Incorporate These Direct Marketing Strategies

- January 16, 2020
On today’s show, we’re pleased to welcome back Eric Mercado, President of WeDrive Automotive. Eric is here with us today to talk about key automotive marketing trends and best-practices for...
demonstration drive

Silence is Golden: During a Demonstration Drive, Let the Car Speak to the Customer

- January 15, 2020
There are many things in the retail automotive business that have become central to the car buying experience. Probably nothing has stood the test of time more than the demonstration...
business

What Not to Say in Sales or Business

- January 15, 2020
You can never expect someone to agree with you if you are disagreeing with them. This is vital – and is the single most important and violated rule of selling!...
service drive

3 Tips to Sell More Cars Through the Service Drive

- January 14, 2020
Use Data to Get Service Drive Customers into the Showroom 45% of customers who service at a dealership bought not only the car they are servicing, but also previous vehicles at...


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