Competition Between Departments is Great but Don’t Let it Become a War
Dealers must employ specific tactics to foster a culture defined by skin in the other manager’s game. I am betting you have experienced this pain as a dealer too many times:...
TSLA357.450-14.66%
GM80.640-1.99%
F12.381-0.329%
RIVN14.790-0.68%
CYD32.440-0.59%
HMC32.490-0.44%
TM188.300-2.04%
CVNA60.500-4.5601%
PAG207.220-2.4%
LAD303.070-13.35%
AN161.360-5.62%
GPI242.230-9.95%
ABG179.680-5.47%
SAH62.450-2.5%
TSLA357.450-14.66%
GM80.640-1.99%
F12.381-0.329%
RIVN14.790-0.68%
CYD32.440-0.59%
HMC32.490-0.44%
TM188.300-2.04%
CVNA60.500-4.5601%
PAG207.220-2.4%
LAD303.070-13.35%
AN161.360-5.62%
GPI242.230-9.95%
ABG179.680-5.47%
SAH62.450-2.5%
TSLA357.450-14.66%
GM80.640-1.99%
F12.381-0.329%
RIVN14.790-0.68%
CYD32.440-0.59%
HMC32.490-0.44%
TM188.300-2.04%
CVNA60.500-4.5601%
PAG207.220-2.4%
LAD303.070-13.35%
AN161.360-5.62%
GPI242.230-9.95%
ABG179.680-5.47%
SAH62.450-2.5%
Discover strategies and insights for building stronger dealership teams, improving operations, and leading with impact. This category highlights best practices from top-performing managers and executives in the automotive space—covering everything from organizational culture and employee retention to succession planning and executive decision-making.
Management & Leadership
A View from the Top – Mike Jackson, CEO of AutoNation
VIDEO TRANSCRIPT:
Jim Fitzpatrick: Mr. Mike Jackson, the CEO of AutoNation. We're so happy that you joined us here on CBT News. Thanks very much for taking the time out of...
Auto Industry Leaders Discuss Car Buying Process At Panel Discussion Moderated By CBT Automotive’s Jim Fitzpatrick
ATLANTA, GA (PRWEB) OCTOBER 29, 2015
Autotrader President Jared Rowe updated his company’s startling research on consumer satisfaction with the car shopping experience during a recent panel discussion in Chicago moderated...
Is your dealership managing phone leads correctly?
Here's a stat that's pretty scary (or embarrassing): the average dealership, across all brands and markets, is converting fewer than 8 out of every 100 inbound sales calls into showroom...
Ponder How Appetizing Your Dealership Appears To Customer-Identity Thieves
Take steps to deter both hackers and burglars, and prepare an incident plan in case of a breach. BY ERIK NACHBAHR
Auto dealerships are inviting to data thieves, given the consumer...
What is your strategy for keeping employees happy?
If you ran a dealership, what would you do to make your employees happy? Provide great insurance? Have flexibility in Saturday schedules to accommodate family time? What about awarding technicians...
Take Extra Care To Manage Your Dealership’s Customer Reputation On Facebook
The friends-and-family aspect of that platform means you want the domino effect to be positive, if possible. BY DAVID KAIN
We’ve all heard the phrase, “It’s all fun and games until...
Leveraging Your CRM To Identify Buyers
By adding additional data, you can optimize your CRM to identify high-potential shoppers already in the database.
BY JOHN GIAMALVO
We live in the age of “big data,” and nowhere is this...
Employee Handbook, Department Policy Manuals Deserve A Dealership’s Real Effort And Attention
Don’t make the mistake of just copying from the Internet; follow these steps to craft an effective guide.
BY STEVE LEVINE
In one of my toughest cases defending a car dealership, my...
Create An Annual Training Calendar To Plan, Manage And Track Your Dealership’s Investment
Development of a calendar for 2016 should be starting within a few weeks.
BY TOM KUKLA
It’s Sept. 1, your first day on the job as HR director at the county’s largest...
Latest Articles
