Creating the High-Performance Organization
Having a skilled and talented workforce is central to a healthy and profitable dealership.
BY GREG SMITH
Just imagine walking through the doors of your dealership noticing the happy and smiling faces...
TSLA307.440-1.78%
GM90.3003.265%
F14.9550.275%
RIVN16.6900.21%
CYD46.430-0.16%
HMC30.2801.15%
TM186.3004.15%
CVNA66.0602.02%
PAG220.0104.31%
LAD358.31012.83%
AN220.3308.13%
GPI350.65013.22%
ABG240.99014.35%
SAH104.6901.71%
TSLA307.440-1.78%
GM90.3003.265%
F14.9550.275%
RIVN16.6900.21%
CYD46.430-0.16%
HMC30.2801.15%
TM186.3004.15%
CVNA66.0602.02%
PAG220.0104.31%
LAD358.31012.83%
AN220.3308.13%
GPI350.65013.22%
ABG240.99014.35%
SAH104.6901.71%
TSLA307.440-1.78%
GM90.3003.265%
F14.9550.275%
RIVN16.6900.21%
CYD46.430-0.16%
HMC30.2801.15%
TM186.3004.15%
CVNA66.0602.02%
PAG220.0104.31%
LAD358.31012.83%
AN220.3308.13%
GPI350.65013.22%
ABG240.99014.35%
SAH104.6901.71%
Discover strategies and insights for building stronger dealership teams, improving operations, and leading with impact. This category highlights best practices from top-performing managers and executives in the automotive space—covering everything from organizational culture and employee retention to succession planning and executive decision-making.
Management & Leadership
Sales Consultant Recruiting Made Easy
Implementing significant changes in your sales process will go far in attracting young, well-educated salespeople and increase your employee retention rate. BY MARK RIKESS
Easily the biggest challenge I hear from...
Success is a Choice
It takes more than just ‘showing up’ to be successful.
BY MARK TEWART
Woody Allen said, “Eighty percent of success is just showing up.” If that were the case 80 percent of...
At Your Service
Developing a servant-like leadership culture and mindset can transform the service department from a necessary evil into a very profitable, necessary evil
BY MICHAEL ROPPO
Smart dealers, leaders and managers know that...
Moving from Command and Control to Collaboration
By taking time to invest in your employees, you increase your chances of slowing down the revolving door. BY KIRK MANZO
For the past several years, dealerships have struggled to achieve...
Implementing Changes That ‘Stick’ With Your Dealership Teams
What you can do to narrow the ‘knowing – doing’ gap when implementing change in your dealership.
BY TOM KUKLA
“When you are through changing, you are through.” – Bruce Barton
March already!...
Management-Driven Leadership
If you want to develop a winning team, spend the time and effort coaching and training them. BY JOE VERDE
“It’s better to have one person working with you than it...
Avoiding Position Pitfalls
Understanding your role in the dealership and how it contributes to the success of the entire operation leads to satisfied customers, higher profits and greater job satisfaction.
BY JEFF COWAN
Recently, I...
Where Politics and Business Intersect
Under the direction of Tim Jackson, the Colorado Automobile Dealers Association has mastered the art of leveraging relationships for the betterment of, not only the state’s franchised new car dealers,...
Is a Digital Storefront Right for Your Dealership?
Creating a digital storefront could give you the competitive edge you need in today’s market. BY MARK RIKESS
AutoNation recently announced the creation of its first digital storefront – which allows...
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