5 Characteristics to look for when hiring
In this interview, CBT News' CEO Jim Fitzpatrick chats live with Author and Speaker, Paul Cummings from the kick-off of his book tour for his most recent release, It All...
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
Discover strategies and insights for building stronger dealership teams, improving operations, and leading with impact. This category highlights best practices from top-performing managers and executives in the automotive space—covering everything from organizational culture and employee retention to succession planning and executive decision-making.
Management & Leadership
Four Ways Automotive Managers Lose Good Employees
Most People Are Not Happy With Their Jobs
Former NFL Head Coach, Tony Dungy once said, “The secret to success is good leadership, and good leadership is all about making the...
Top 5 Complaints of Dealership Employees and How to Solve Them
We all know that the dealership world is far from perfect. Like many other industries, dealership employees have many things to complain about. Here is a list of 5 of...
Improving Communication Across the Dealership
Communication is the key to so many facets of life. The timing and energy to properly communicate are especially key to smart business acumen everywhere.
In the Dealership environment, and...
Dave Anderson: 8 Traits of an Unstoppable Dealership Manager
We've all heard the saying "a fish rots at the head," meaning it stinks at the top first. If you have dealership management that blames and makes excuses, they're obviously...
CBT Automotive Roundtable
CBT's CEO Jim Fitzpatrick sits down with dealers and managers from four high-volume Atlanta area dealerships to discuss the state of the retail auto industry and some of the challenges...
5 Steps for Dealing with Aggressive Customers
In the dealership world, we all have to deal with aggressive customers from time-to-time. Although you are more likely to encounter an aggressive customer on the service side of the...
Why Salespeople Resist Change and What to Do About It
When a dealership decides to change technologies, the transition can be hard on everyone. Those changes seem to be especially difficult, though, for dealership sales professionals. Because their pay is...
Want to keep more female employees? Give them a work/life balance
A work/life balance is something we all want. For women who want to work at a dealership, that means something different. Lisa Copeland found that balance operating a successful Fiat...
Don’t Dream of Being a Great Leader – Be a Good One Instead
It’s not necessary to become a great leader. Those people are very few in number, and it usually takes a huge crisis for their leadership capabilities to emerge. But a...
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