Rory Vaden, Co-Founder of Southwestern Consulting, Joins the network to talk about overcoming procrastination and developing good discipline and how mastering a balance in the workspace can help you take your productivity to the next level.
As a dealership, how long does your team need to do certain things like working hard, being disciplined, staying motivated, etc.? Basically, when will the moment arrive where your team can cross the invisible finish line? In a conversation with Rory Vaden, author of the New York Times best-selling book Take the Stairs and Co-Founder of Southwestern Consulting, Rory says that there is no “invisible line” because success is never owned. Success is only rented and the rent is due every day.
Vaden believes that the key to success comes down to making a simple choice every day. Are you going to choose to excel today and give it your best effort, or will you become complacent? He explains how Just because you have had great service in your dealership for fifty years, it does not mean you are going to have great service today.
Providing a standard of service needs to be a choice you and your team make on a daily basis and that mentality starts at the top. Dealer owners and operating managers need to see that they set such a tone where they can demand and expect that from their employees.
Luckily when in sales, you have a chance to make the best effort more often than others. Every time there is a potential opportunity for a sale, there is a choice that needs to be made. Remember, when I knew customer comes in searching for their next car they have no idea if your sales are struggling this month or not. All they know is what you offer them during their shopping experience… the choice is yours.