When Little Complaints Become Big Problems
The vast majority of dissatisfied customers who threaten to call an attorney never do. For the few who follow through, the results can be devastating. While it’s true that many...
TSLA399.810-3.49%
GM87.4001.68%
F12.225-0.135%
RIVN12.1600.71%
CYD22.450-0.81%
HMC33.9600.07%
TM195.710-0.92%
CVNA68.290-0.02%
PAG212.120-0.22%
LAD299.7202.66%
AN179.64010.3%
GPI260.8000.83%
ABG198.030-1.24%
SAH63.230-0.38%
TSLA399.810-3.49%
GM87.4001.68%
F12.225-0.135%
RIVN12.1600.71%
CYD22.450-0.81%
HMC33.9600.07%
TM195.710-0.92%
CVNA68.290-0.02%
PAG212.120-0.22%
LAD299.7202.66%
AN179.64010.3%
GPI260.8000.83%
ABG198.030-1.24%
SAH63.230-0.38%
TSLA399.810-3.49%
GM87.4001.68%
F12.225-0.135%
RIVN12.1600.71%
CYD22.450-0.81%
HMC33.9600.07%
TM195.710-0.92%
CVNA68.290-0.02%
PAG212.120-0.22%
LAD299.7202.66%
AN179.64010.3%
GPI260.8000.83%
ABG198.030-1.24%
SAH63.230-0.38%
Headlines
The Importance of Your Dealership’s Online Reputation – Chris Snellgrove
Jim Fitzpatrick sits down with Chris Snellgrove with Digital Media Nation to talk about reputation management, the customer experience, and marketing on CBT News.
Chris discusses the importance of monetizing your...
The Winners and Losers of May Auto Sales: A Month That Defied Expectations
Just when analyst think they have an idea of the purchasing patterns of car buyers, consumers end up bucking trends and surprising us all. This year has indeed been an...
Used Car Sales Not Slowing Down
We’ve all seen at least one CarMax superstore making a large blue and yellow presence on the side of the road somewhere. The giant used car seller is not slowing...
Who’s More Afraid of EV’s: Buyers or Sellers?
Electric vehicles should be a no-brainer for most consumers. While somewhat pricier during initial purchase, in the long run, electric cars save most drivers thousands, particularly in gas expenses. Additionally,...
Using Mystery Shopping Alongside Advanced Technology
In today’s fast-paced business world, it could be difficult to gauge the success of your sales employees and the satisfaction of your customers. CBT News had the opportunity to talk...
Trump’s Tariffs Have the World on Edge As Trade-War Looms
A BBC News article published on June 1, 2018 reported that the United States is playing a “dangerous game” when it comes to the tariffs imposed on steel and aluminum...
Canada Retaliates to Trump Trade Tariffs
The largest trading partner with the United States, Canada, has swiftly promised to match tariffs placed on steel and aluminum imports. As an exemption for weighty tariffs expired on May...
Should Your Dealership’s Service Department Go Mobile?
We have all heard tale of days long ago when doctors used to make house calls. This was a common practice 50 years ago. In fact, folks used to get...
Are Prices At the Pump Influencing The Industry?
What gives automobile dealership owners chills at night? Stiff competition. A threat from Mother Nature. Rising gas prices.
Gas prices, indeed, are on the rise, climbing from a relatively comfortable national...
Latest Articles
Add us as a preferred source on Google