TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%

Headlines

customer satisfaction

WardsAuto’s Steve Finlay: Customer satisfaction for its own sake misses point

- October 4, 2017
When it comes to customer satisfaction in the service lane, we're starting to see a trend where one automaker tries to top others with certain extras offered to customers. There's...
Fixed-Ops Auto News
dealers

William Wallace: Why dealers are an important piece of eVehicle future

- October 3, 2017
When customers have issues with their vehicles, they go to the dealership to fix it. So where is the automaker's responsibility, especially when it comes to the future of autonomous...
Daily Automotive News Auto News
customer retention

Two Service Department Metrics You Need – But Probably Don’t Have

- October 3, 2017
Managing a service department by looking only at your monthly financial reports can be like driving a car with your eyes closed. You don’t see the real numbers that determine...
Fixed-Ops Auto News
complaints

Top 5 Complaints of Dealership Employees and How to Solve Them

- October 3, 2017
We all know that the dealership world is far from perfect. Like many other industries, dealership employees have many things to complain about. Here is a list of 5 of...
Management & Leadership Auto News

Drive Motors Hires Former Showroom Logic Chief Strategy Officer as SVP of Consumer Experience

- October 3, 2017
SAN FRANCISCO -- Drive Motors, which builds ecommerce solutions for car dealerships, announced today that Matt Weinberg will be joining the team as Senior Vice President of Consumer Experience. Mr. Weinberg...
Auto News Headlines
September 2017 auto sales

September 2017 Auto Sales Totals

- October 3, 2017
CBT News Anchor Joe Gumm reports on U.S. automotive sales totals for the month of September 2017 at dealerships around the U.S.   A lackluster summer for car sales ends with some...
Sales & Marketing Auto News
commercial customers

How to Attract Commercial Customers to Your Service Department

- October 2, 2017
Commercial service business can be very lucrative for your dealership. Commercial customers tend to be very loyal. They also require service more frequently and spend more money on each visit. ...
Fixed-Ops Auto News
two-way radios

Improving Communication Across the Dealership

- October 2, 2017
Communication is the key to so many facets of life. The timing and energy to properly communicate are especially key to smart business acumen everywhere. In the Dealership environment, and...
Management & Leadership Auto News
Bill Wittenmyer

Bill Wittenmyer on Recruitment, Creating the right culture, and Prospecting

- October 2, 2017
As a car dealer, unless you're wearing a shirt or hat out in public advertising your store, it's hard for some people to actually know what you do for a...
Sales & Marketing Auto News

Service Advisors’ Overtime Pay Dispute Heads to the Supreme Court for the Second Time

- October 2, 2017
In what has become a long, back-and-forth battle regarding overtime pay for dealership service advisors, the case of Navarro v. Encino Motorcars, LLC will head back to the Supreme for...
Daily Automotive News Auto News

Latest Articles
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Weekly roundup: Stellantis to add 10k jobs, GM leads in Q1 2026 sales, Federal judge partially allows lawsuit against VW to proceed
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White House revises metals tariffs, Stellantis eyes Canada EVs with Leapmotor, NHTSA considers ban on faulty Chinese airbags

Ed Morse Automotive Group acquires Porsche Des Moines in Iowa
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Ed Morse Automotive Group acquires Porsche Des Moines in Iowa

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White House revises metals tariffs, shifts calculation method
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Stellantis explores EV production in Canada with China’s Leapmotor
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NHTSA weighs U.S. ban on defective Chinese airbag components
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Toyota bets on EV rebound with seven-model U.S. lineup
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Affordability takes center stage at the 2026 NY Auto Show
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Affordability takes center stage at the 2026 NY Auto Show

Legal battles reshape car sales
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Legal battles reshape car sales

CBT News
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