TSLA409.990-12.25%
GM73.100-1.76%
F13.030-0.37%
RIVN13.350-0.44%
CYD50.4400.44%
HMC25.210-0.97%
TM187.370-3.31%
CVNA66.030-1.14%
PAG159.750-2.43%
LAD264.8902.97%
AN181.940-2.21%
GPI317.1803.56%
ABG176.280-2.89%
SAH74.0600.1%
TSLA409.990-12.25%
GM73.100-1.76%
F13.030-0.37%
RIVN13.350-0.44%
CYD50.4400.44%
HMC25.210-0.97%
TM187.370-3.31%
CVNA66.030-1.14%
PAG159.750-2.43%
LAD264.8902.97%
AN181.940-2.21%
GPI317.1803.56%
ABG176.280-2.89%
SAH74.0600.1%
TSLA409.990-12.25%
GM73.100-1.76%
F13.030-0.37%
RIVN13.350-0.44%
CYD50.4400.44%
HMC25.210-0.97%
TM187.370-3.31%
CVNA66.030-1.14%
PAG159.750-2.43%
LAD264.8902.97%
AN181.940-2.21%
GPI317.1803.56%
ABG176.280-2.89%
SAH74.0600.1%

Headlines

online guided shopping

Online Guided Selling as a Website Strategy

- February 28, 2018
Almost 2 years ago, I wrote an article discussing the death of static lead forms. Although they were (and still are) being used by a number of car dealerships, their...
social media

F&I and Social Media – 4 Ways to Boost Profits & Increase CSI

- February 28, 2018
The typical dealer spends thousands of dollars a month on advertising. The car deals, the service department coupons, the parts specials…you see them in direct mail, on TV, in your...
newscast

Connecting with Your Customers Instantly Has Become a Vital Factor for Sales

- February 28, 2018
 With the variety of ways to connect with customers, on a multitude of platforms, data is showing a strong pull to the growing appeal of an instant live-chat and it's...
vendor perks

Guess Who Foots the Bill for Those Vendor Perks?

- February 27, 2018
The area rep for Vendor X, a digital marketing provider, just drove away from your dealership with your internet manager in the passenger seat. Don’t worry, they’ll be back; your...
artificial intelligence

Live Bid Trade-in Team Guarantees Value of Every Car

- February 27, 2018
Everyone knows engaged customers are much more likely to transact. Telling us more about that in today’s interview with Joe Gumm is Mike Dodd, President, and Chief Executive Officer, of...
Raj Nair

Appropriate Behavior in A Dealership Starts at The Top

- February 27, 2018
Ford Motor Company sent a strong message to employees and the public this week, sending one of its top executives packing after investigations revealed incidents of “inappropriate behavior.” The executive, Raj...
Engagement with Online Appointment Scheduling

Data Shows Increase in Online Engagement in Scheduling Appointments

- February 26, 2018
A dealerships' online engagement and technology needs to be keeping up with how customers are using theirs. Jim Roche, Division Vice President of Marketing and Managed Services at Xtime, wants...
phased construction

Phased Construction for Your Auto Dealership

- February 26, 2018
Is your auto dealership in need of some updating? Are you worried about the potential loss of time and money if you need to close for construction? You’re not the...
customer retention

Should we go after new customers?

- February 26, 2018
Customer retention has been a buzz-phrase in the automotive industry for quite some time now. Customer retention is essentially the ability of a company to retain its customers over a...
training tips

Sally Whitesell: Relevant and Engaging Training Tips for Your Automotive Team

- February 23, 2018
  CBT News Contributor Sally Whitesell, Founder, and CEO of SW Service Solutions, Shares Training Tips for your team using strategies that are relevant and engaging . SW Service Solutions provides...
CBT News
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