Most dealerships have anywhere from 2 to as many as 6 F&I managers depending on volume. When you have that many (or that little), how do you know you are...
How a customer perceives your business is vital to the dealer’s everyday operations. It’s important because customers will be sure to research your business online before they even arrive at...
Our guest today on the CBT Automotive Network has enhanced and transformed his dealership group’s finance and insurance department, but shining the spotlight where more focus was needed. Dan Mason,...
In addition to Daimler AG, other automobile makers have now spoken out against President Donald Trump’s proposed tariffs. A Bloomberg article published on July 1, 2018 reported that BMW, Ford,...
The auto industry has always been at the forefront of technological advancement. This has never been truer than at the current time. Self-driving cars, smart cities, and connected technologies are...
For many, a car represents freedom, flexibility, and accessibility. Unfortunately, for others, it can bring thoughts of tragedy and danger. Car safety is an issue that impacts all of us,...
There is a lot of talk about subscription services in the auto industry these days. Dealers and consumers are finding themselves asking how the vehicle subscription process works and what...
Recently Edmunds released a report looking at car buying trends for 2018 and forecasting projected sales. They looked comprehensively into patterns across several years and into different areas of automotive retail...
According to a 2016 Car Buyer Experience Survey, buyers were least satisfied with the long purchasing process. Interactions with the F&I department came in second. On average customers spent three...
It’s usually easy to tell who’s a great salesperson in a dealership. They’re the one with the employee of the month awards, track records and reoccurring bonuses.
One would imagine it...