TSLA398.500-5.32%
GM88.340-1.6%
F12.300-0.3%
RIVN13.2900.1%
CYD22.1900.16%
HMC33.990-0.3%
TM193.000-2.83%
CVNA71.280-0.72%
PAG212.210-1.04%
LAD298.770-10.89%
AN178.510-7.39%
GPI265.010-4.78%
ABG197.770-8.9%
SAH60.680-2.93%
TSLA398.500-5.32%
GM88.340-1.6%
F12.300-0.3%
RIVN13.2900.1%
CYD22.1900.16%
HMC33.990-0.3%
TM193.000-2.83%
CVNA71.280-0.72%
PAG212.210-1.04%
LAD298.770-10.89%
AN178.510-7.39%
GPI265.010-4.78%
ABG197.770-8.9%
SAH60.680-2.93%
TSLA398.500-5.32%
GM88.340-1.6%
F12.300-0.3%
RIVN13.2900.1%
CYD22.1900.16%
HMC33.990-0.3%
TM193.000-2.83%
CVNA71.280-0.72%
PAG212.210-1.04%
LAD298.770-10.89%
AN178.510-7.39%
GPI265.010-4.78%
ABG197.770-8.9%
SAH60.680-2.93%

Headlines

buy-sell market

What The Latest Buy-Sell Market Trends Mean for the Auto Retail Industry – Ryan Kerrigan, Kerrigan Advisors

- October 23, 2019
On today's show, we're pleased to welcome back Ryan Kerrigan, managing director of Kerrigan Advisors. In this segment, Ryan and Jim discuss the state of auto retail's buy-sell market, consolidation...
angry customers

The A.R.T. of Dealing with Angry Customers

- October 23, 2019
I know a thing or two about dealing with angry customers.  A big part of my time at college was spent on a phone line dealing with angry customers all...
live chat

Why You Need a Live Chat Feature on Your Dealership’s Website

- October 22, 2019
If you’ve been browsing almost any industry online in the past few years, you’ve encountered live chat widgets. They typically pop up in the lower right corner of your screen...
negative reviews

Tips for Improving Dealership Reviews and Maintaining a Meaningful Online Reputation

- October 22, 2019
The first step in the car-buying journey today is not a physical one, but a digital one. Customers typically spend the bulk of the process online, and the first place...
David Kain

Everything You Need to Know About Video Marketing at Your Dealership – David Kain, Kain Automotive

- October 22, 2019
On today’s show, we’re pleased to welcome back David Kain, auto industry expert, owner of Kain Automotive, and host of Kain and Company right here on CBT News. VIDEO TRANSCRIPT: Jim Fitzpatrick:...
F&I

Dull F&I Meetings? Here are 4 Ways to Make Them a Can’t Miss Experience

- October 21, 2019
Meetings. Love them or hate them, they are a necessary evil in any business. Dealerships are not immune, and most meetings seem to revolve around the sales staff every week,...
Glenn Pasch

The 4 Marketing Tips Your Dealership Should Focus on to End the Year Strong – Glenn Pasch, PCG Digital

- October 21, 2019
On today’s show, we’re pleased to welcome back Glenn Pasch, auto marketing expert, industry thought leader, and CEO of PCG Digital. Glenn is no stranger to CBT News and always...
sales

Modern Sales Methods that Will Keep Your Dealership Profitable

- October 21, 2019
Just like most fields, sales is an endlessly evolving industry that has seen many different methods throughout the years. Customers oftentimes seem unpredictable and salespeople are unsure what approach to...
green

6 Ideas for Going Green and Creating More Sustainability in Your Dealership

- October 18, 2019
Environmental concerns are on the rise. Going green is not just a fad for environmentalists any more. Most of the general population now recognizes the need to take better care...
dealership

Setting Up Your Dealership Teams for Success: Six Ways to Begin Building Strong Teams Today

- October 18, 2019
Your dealership is a sum of its parts, and these parts are every member of your team. The success of your dealership doesn’t just rest on your marketing plan or...

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