Operating a dealership is fraught with challenges and obstacles that are completely out of your control. Because of that, it’s important to control those areas that we can control –...
Thank you so much for joining us on another edition of CBT News. Today, we're pleased to welcome back Zach Klempf, founder and CEO of Selly Automotive, to discuss the...
The internet is having a moment, which could lead dealerships to question whether the smart move would be to move the majority--or all--of their advertising online. As tempting as it...
Competition is heating up. Shoppers are more informed than ever. Margins are shrinking.
Amid the challenges and chaos of a modern dealership, one thing remains certain: the best opportunity for you...
In a way, the need for succession planning mirrors gravity. Because, as certain as a ball thrown in the air is to fall, it is also inevitable that employees will...
Recently, the National Automobile Dealers Association launched a new initiative called the Voluntary Protection Products: A Model Dealership Policy. This policy aims to proactively help NADA members maintain a process...
Every week, it seems as if there is a new buzzword related to technology and innovation regarding the automotive industry. It can be overwhelming to keep up with another concept...
According to The Cox Automotive 2019 Car Buyer Journey Study, consumers spend an average of 14 hours researching vehicles online before making a purchase. However, the websites that car buyers...
Because most of us got zip for a real education in selling, closing, negotiating and the other critical skills – we defaulted to developing our own hit & miss closes...