TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%

Headlines

vehicle affordability

April Car Sales: As New Vehicle Prices Rise, Consumers Continue to Trend Toward Used Vehicles, But For How Long? – Karl Brauer, KBB

- May 9, 2019
April Car Sales: As New Vehicle Affordability Issues Persist, Consumers Continue to Trend Toward Used Vehicles, But For How Long? - Karl Brauer, Autotrader & KBB While U.S. auto sales softened...
Bruce Tulgan

7 Common Leadership Challenges that Managers Face and How to Overcome Them – Bruce Tulgan, RainmakerThinking

- May 8, 2019
CBT welcomes back Bruce Tulgan, Founder and CEO of RainmakerThinking, popular author, and management consultant. On today's show, Bruce discusses what he calls 'the undermanagement epidemic'. He breaks down the...
return customers

The Importance of Having Return Customers in the Service Drive – John Fairchild, Fixed-Ops Expert

- May 7, 2019
According to Cox Automotive’s latest study, Opportunities to Build Customer Loyalty, an estimated 70 percent of consumers who purchased or leased from a dealer did not return for service in...
Tesla

Tesla Scrambles to Raise Funds with Bond and Stock Sale

- May 7, 2019
Days after announcing massive losses for the previous quarter, Tesla has now announced plans to raise about $2.3 billion in new capital to increase liquidity and continue to work towards...
customer retention

Customer Retention: They Have to Like You

- May 7, 2019
From dealership standpoint, customer retention for the long term is totally dependent on personal relationships with your staff. The question “Would you take your car to the dealer for a repair...
Brian Finkelmeyer

How Dealerships Can Adapt to Changes in Consumer Demand – Brian Finkelmeyer, vAuto

- May 6, 2019
Auto sales were reported down for most manufacturers in the month of April and the Federal Reserve decided to keep interest rates where they are for the foreseeable future. So...
FordPass

Ford Focusing on Customers With New Rewards Program

- May 6, 2019
In 2016, Ford launched FordPass stating at the time that they planned “to do for car owners what iTunes did for music fans.” The platform acted as a one-stop for...
customer

Moving Dealerships From Transaction-Centric to Customer-Centric

- May 3, 2019
Looking to 2019 and beyond, margin compression and customer expectations are among several factors that will increase, while more pressure from both existing and new competition will complicate the automotive...

April’s Auto Sales: Upswing in Luxury Vehicle Demand

- May 3, 2019
March was deceptively positive. The month had a slightly stronger showing than analysts originally predicted. While most automakers floundered, the month ended with a SAAR of 17.45 million units. The story...
auto trends

Emerging Auto Trends in 2019 and What They Mean for Dealers

- May 2, 2019
As we finish the first quarter of 2019, this year is already shaping up to be a big one for the auto industry. While many are watching to see if...
CBT News
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.