Common mistakes in reconditioning used-car inventory vehicles can erode dealer margins and competitiveness.
Recon’s efficiency – or lack of it – affects the entire store, so fixing these mistakes isn’t just...
A top rated, highly profitable Service Department lives and dies according to how well their Retail Service Processes function. Unfortunately, great intentions, however well thought out, transferred onto a document...
The public has long been wary of used cars and the claims of roadworthiness by the dealers who sell them. On Friday, the nation’s main advertising regulator issued a ruling...
Staying Competitive in the Service Drive
By: David Lewis
With the growing number of secondary repair shops competing for dealership customers these days it is hard to understand why so many service...
Staying Competitive in the Service Drive
By: David Lewis
With the growing number of secondary repair shops competing for dealership customers these days it is hard to understand why so many service...
Perfect start to a happy dealership relationship
By: Rian Locadia
That new car smell, the new features, showing off to your friends and coworkers. These are all the joys of the new...