TSLA358.22014.53%
GM86.160-3.17%
F12.440-0.09%
RIVN13.6100.32%
CYD20.000-0.01%
HMC35.780-0.48%
TM216.190-1.92%
CVNA73.5701.49%
PAG212.3600.16%
LAD308.770-7%
AN184.000-4.12%
GPI261.350-5.15%
ABG202.650-4.38%
SAH61.710-1.09%
TSLA358.22014.53%
GM86.160-3.17%
F12.440-0.09%
RIVN13.6100.32%
CYD20.000-0.01%
HMC35.780-0.48%
TM216.190-1.92%
CVNA73.5701.49%
PAG212.3600.16%
LAD308.770-7%
AN184.000-4.12%
GPI261.350-5.15%
ABG202.650-4.38%
SAH61.710-1.09%
TSLA358.22014.53%
GM86.160-3.17%
F12.440-0.09%
RIVN13.6100.32%
CYD20.000-0.01%
HMC35.780-0.48%
TM216.190-1.92%
CVNA73.5701.49%
PAG212.3600.16%
LAD308.770-7%
AN184.000-4.12%
GPI261.350-5.15%
ABG202.650-4.38%
SAH61.710-1.09%

Fixed-Ops

AI technologies shouldn’t be used as isolated systems. But instead, as an integral component of your fixed ops department’s overall approach.

Using AI to drive more fixed ops revenue

- May 2, 2024
The fixed ops department is the lifeblood of most dealerships. But this vital profit center continuously faces challenges from rising customer expectations, ever-changing vehicle technology, and competitive pressures. Exploring optimization...
Fixed-Ops Articles
service department analysis paralysis

Service department analysis paralysis. how to make a decision and move forward

- April 22, 2024
Service operations generate mountains of data associated with the performance of the department. Leaders can and do devote a lengthy amount of time and energy simply compiling accurate and relative...
Fixed-Ops Articles
By embracing mobile service models, dealers can broaden their offerings and cater to a wider audience, including first-time customers.

Mobile service startups transform car service, capturing dealership attention

- March 26, 2024
A wave of innovative startups is challenging the status quo by offering mobile repairs and maintenance for cars just about anywhere. These disruptors have caught the eyes of industry giants...
Articles Fixed-Ops
Ryan Haskell joins Inside Automotive to share simple and effective talent acquisition strategies for fixed-ops departments.

Simple strategies to attract and retain fixed-ops talent — Ryan Haskell | Jeff Wyler Automotive Family

- March 25, 2024
Dealership fixed-ops departments require educated and well-trained employees to succeed, making the current technician shortage a devastating blow to long-term viability. Taking steps to boost recruitment and retainment during this...
Featured Inside Automotive
Jim Sabino joins Inside Automotive to share how a mobile service offering helped his dealership boost CSI scores and customer retention.

What mobile service has to offer for your dealership — Jim Sabino | All American Ford

- March 25, 2024
Mobile service is becoming increasingly essential to meet consumer preferences on the convenience and accessibility of repair or maintenance. While implementing such a model into your dealership operations may seem...
Featured Inside Automotive
Tom Druzynski joins Inside Automotive to share tips and strategies for improving efficiency in dealership service operations.

Driving efficiency in dealership service operations — Tom Druzynski | West Herr Automotive Group

- March 22, 2024
Efficiency is everything when it comes to dealership service operations, with customer satisfaction often contingent upon the speed of their appointment. However, in a constantly evolving industry, the needs of...
Featured Inside Automotive
Drivers rated independent service shops higher than dealership facilities due to challenges in repair affordability.

Car owners flock to independent service centers to escape high prices

- March 21, 2024
Drivers prefer to work with independent service centers rather than dealerships for car repairs, according to a new study by Consumer Reports. The survey sourced responses from 10,973 car owners and...
Articles Fixed-Ops
Fixed operations service advisors should prioritize establishing trust with customers from the moment they step into the dealership.

Building rapport: the art of systematic and proactive communication for dealership service advisors

- March 20, 2024
In the WHIRLWIND environment of an automotive dealership service center, service advisors play a pivotal role in fostering positive relationships with customers. OR DO THEY? Serving as the bridge between...
Fixed-Ops Articles
Dave Foy joins Inside Automotive to discuss the latest trends in the fixed-ops sector, including the technician shortage and the impact of AI.

Navigate technician shortages by deploying new fixed-ops technologies — Dave Foy | OEM Interactive

- March 7, 2024
Fixed-ops teams remain an essential component of the retail automotive sector's ongoing success, providing valuable services to drivers and helping dealers establish long-term customer relationships. However, with technological advancements creating...
Featured Inside Automotive
John Fairchild and Rusty Stewart join Inside Automotive to discuss the ongoing technicians shortage and simple hiring solutions for dealers.

How a formal training program can help your dealership acquire and retain technicians

- March 5, 2024
The automotive industry is facing a technician crisis, with the number of applicants willing or capable of working in a busy fixed-ops department continuing to dwindle. Dealers must rely on...
Featured Inside Automotive

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Audi expands Georgia plant plans, Sonic boosts EchoPark marketing, 2027 Volkswagen Atlas upgrades
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Tesla to end Cybertruck production in mid-2027
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2027 Volkswagen Atlas: More power, better MPG and a premium upgrade
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2027 Volkswagen Atlas: More power, better MPG and a premium upgrade

Building stronger dealership teams through trust and accountability
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Building stronger dealership teams through trust and accountability

What GM’s hybrid shift can and can’t do for its market position
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