TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%

Fixed-Ops

Why are so many auto technicians leaving, and how can this be fixed? The answer starts with proper onboarding procedures.

4 tips for car dealers when onboarding new auto technicians

- November 15, 2023
During a WrenchWay Roundtable broadcast, a statistic was shared showing that 42% of today’s auto technicians leave the workplace during the first two years. Why are so many auto technicians...
Fixed-Ops Articles
Recall work is a great opportunity for your dealership to impress customers with the smooth operations of a well-oiled service department.

Recall work: your service departments chance to impress

- November 9, 2023
Automotive recalls in the U.S. rose 3.4% in the first quarter of 2023, up from 237 in Q4 2022 to 245 events in Q1. According to Sedgwick brand protection’s latest...
Fixed-Ops Articles
service advisors

How to measure the value your service advisors bring to the dealership

- November 1, 2023
Like it or not, a successful dealership boils down to metrics. Hit a certain threshold, and you can rest easy (or easier) until next month or next quarter. But the...
Fixed-Ops Articles
Auditing your service scheduling process is the best way to find potential bottlenecks and implement techniques to improve fixed operations. 

Auditing your dealership’s service scheduling processes

- October 20, 2023
The gateway to your dealership’s service department is scheduling. Make this process effortless, and the journey for a satisfied customer gets off on the right foot. However, you may never...
Fixed-Ops Articles
The world of fixed ops is changing rapidly. If you don’t pay attention to the latest trends, you could find yourself lagging behind.

5 trends impacting your fixed ops profits and how to address them

- October 17, 2023
Since the dawn of the car business, dealerships have been focused primarily on selling cars. Fixed ops has often been an afterthought. Ironically, fixed ops profit margins are significantly higher...
Fixed-Ops Articles

Time: your most precious, most perishable, and most profitable product

- October 12, 2023
I was introduced to a new term recently, “aftersales.” After 40+ years in the automotive business I was unfamiliar with the word. Aftersales refers to anything sold to the customer...
Fixed-Ops Articles
Unpacking the influence of electric cars on the service drive: Adapting to new maintenance norms, training demands, and other shifts.

How electric cars are reshaping the future of service business

- October 3, 2023
Since electric cars hit the road and have slowly become more mainstream, service departments have been wondering how to maintain the more profitable parts of the dealership. We’ll help you...
Fixed-Ops Articles

Multi-point inspections: Bridging the gap between vehicle owners and technicians

- September 26, 2023
The multi-point inspection process, which has been around for over 100 years, has one central purpose: to sell additional maintenance services. Period. Granted, there are many secondary reasons to do...
Fixed-Ops Articles
Mid adult manager using digital tablet while talking to service advisors in auto repair shop.

From overwhelmed to aligned action: Empowering service advisors for success

- September 21, 2023
Over the last three years, dealerships have had to rely on service to bring in more profit than ever. And service advisors play a crucial role in bridging the gap...
Fixed-Ops Articles
By strategically building their own service-to-sales pipeline, dealers of all sizes and OEMs can fuel their service drive’s profitability

How to adapt your dealership to navigate the service-to-sales evolution

- September 11, 2023
The service department has always proven to be a major driver of profitability for dealers of every size. Even so, current market dynamics are increasingly emphasizing both the short and long-term...
Fixed-Ops Publishing Partners

Latest Articles
Latest Articles 04/03/26

White House revises metals tariffs, Stellantis eyes Canada EVs with Leapmotor, NHTSA considers ban on faulty Chinese airbags

Ed Morse Automotive Group acquires Porsche Des Moines in Iowa
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Ed Morse Automotive Group acquires Porsche Des Moines in Iowa

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Stellantis explores EV production in Canada with China’s Leapmotor

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NHTSA weighs U.S. ban on defective Chinese airbag components

Toyota bets on EV rebound with seven-model U.S. lineup
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Toyota bets on EV rebound with seven-model U.S. lineup

Affordability takes center stage at the 2026 NY Auto Show
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Affordability takes center stage at the 2026 NY Auto Show

Legal battles reshape car sales
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Legal battles reshape car sales

California’s War on Classic Cars Just Hit a Wall—Thanks to Jay Leno
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California’s war on classic cars just hit a wall– Thanks to Jay Leno

CBT News
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