The rise of negative equity challenges dealerships and customers alike. On today's episode of F&I Today, Paul Brown, Vice President of Ascent Dealer Services, explains how negative equity affects trade-in...
Dealerships can increase customer satisfaction and drive long-term profits by improving communication between finance and insurance (F&I) and service departments, Paul Brown, Vice President of Ascent Dealer Services, said on...
The industry still confuses training with development
Nearly every company that supports dealership F&I departments claims to offer training and development. In practice, those two terms are often used interchangeably, even...
Dealerships across the country are reassessing lifetime limited warranty programs as rising repair costs and shifting profit participation dynamics begin to impact long-term performance. During today’s Training Camp episode, Rob...
To improve F&I results, dealerships need to address a widening performance gap, according to VP of Ascent Dealer Services, Paul Brown. On the latest episode of F&I Today, Brown attributes...
From analyzing past deals to presenting products early, Paul Brown details how finance professionals can turn data into meaningful customer engagement on today’s episode of F&I Today.
Brown, Vice President of...
Dave Moore, a finance leader at Johnny Londoff Chevrolet, says dealerships can unlock significant growth in subprime financing by focusing on relationships, disciplined processes, and long-term customer development rather than...
F&I managers who actively coach and support their sales teams can especially improve customer satisfaction, deal flow, and profitability. Paul Brown, Vice President of Ascent Dealer Services, emphasizes that sharing...
Maximizing F&I product sales can transform both dealership profits and long-term vehicle value. On today's episode of F&I Today, Paul Brown, Vice President of Ascent Dealer Services, provides actionable strategies...
In today’s market, liquidity is no longer a defensive strategy, it’s a survival requirement. When rates rise, credit tightens, or sales stall, the difference between stores that stay in control...