CBT News Market Center
To quickly recap this week’s numbers, new car sales came out to a retail SAAR of 12.13 this week, a 14.8% dip from 13.38 in the previous...
As a dealer, manager, or any other leader in the automotive industry, how do you build an effective and successful team? On today’s show, Dave Anderson, leadership expert, President of...
The vehicle purchase process can be a daunting one for many consumers, but one used independent car dealer has made it her mission to change that with the “GoJo Experience”....
Newly released information from Experian’s Q2 2020 State of the Automotive Finance Market says despite the pandemic, the automotive industry shows positive signs of recovery. On today’s show, we’re pleased...
Google recently made a policy change that limits the ability to target customers by zip code. This could have a major impact on dealers and OEMs as they market and...
In the midst of the pandemic, the customer experience in dealerships has experienced various changes and challenges. Marc Cannon, EVP Chief Customer Experience Officer at AutoNation joins us on the...
Dealerships are seeing less foot traffic as the retail automotive industry heads online. More dealers are being equipped and empowered with tools to thrive in a digital retailing environment. eCommerce...
On this week’s episode of Kain & Co., host David Kain is joined by Lyamen Savy, the CEO of a new website company called 321 Ignition. In this episode, David and...
What separates one service department from the next? Some may say the service technicians and the work they do. Today we’ll learn about a training program that Christa Collins, Service...
Things are looking up for dealers in the retail automotive industry as many adjust to the new normal and get back to business, but how do you keep the momentum...