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mobility

Report shows that conventional mobility has gained back ground due...

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Consumers have been warming to non-traditional notions of mobility like ridesharing, car subscriptions, and alternative last-mile transportation options over the past decade. But when the pandemic arrived in full force, statistics show that two-thirds of rideshare users in the United States quickly abandoned providers like Uber and Lyft. Instead, the Cox Automotive 2021 Evolution of […]
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CBT automotive newscast: April 28, 2021

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Featured Interview: How consistent processes can increase revenue in the service department - Don Reed Dealers are beginning to see increased profits and revenues in their...
ride sharing

How Mobility Services are Weathering the Pandemic

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The novel coronavirus has sparked stay-at-home orders in dozens of states nationwide especially in major metropolitan areas. Like auto retail dealerships, the shutdown has had a devastating effect on alternative modes of transportation like ride sharing and car sharing. It’s a difficult time to operate a consumer-based service centered around sharing contact points with others […]
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ride-share

How to Improve Your Customer Experience with Ride-Share Services –...

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 CBT News sits down with Mahesh Shah, EVP, Chief Product and Technology Officer at CDK Global, to discuss their new partnership with Lyft and Hyundai. Mahesh tells CBT News that this initiative is all about providing a ride-share service and delivering convenience to every customer that walks into the dealership. We have all experienced […]
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hailer service

Hyundai Dealers that Subscribe to CDK Hailer Service to Offer...

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FOUNTAIN VALLEY, Calif., June 25, 2019 – In the next several months, Hyundai dealers across the country that subscribe to Hailer service through CDK Global, Inc. (Nasdaq: CDK) can give millions of owners easy access to Lyft rides while their vehicles are being serviced. Through Hailer™, a first-of-its-kind application developed by CDK in partnership with Lyft, participating Hyundai dealers that subscribe to […]
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ridesharing

Ridesharing Services Increase Earning Potential for Automotive Service Centers

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The trend of using ridesharing services, like Uber and Lyft, gained popularity seemingly overnight. Within the last five years, ridesharing through these and other companies has expanded greatly, reaching nearly every city and town, big or small, around the globe. For automotive service centers, this trend toward ridesharing could lead to an increase in profits. […]
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lyft

How the Integration Between Lyft and Xtime Can Benefit Your...

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Cox Automotive just announced plans to integrate Lyft’s ride-sharing service with their service experience platform, Xtime. This partnership will elevate an area of business becoming increasingly important to dealers as service revenue now accounts for 49 percent of dealership profits, according to NADA researchers. Here to tell us what this integration means for dealers and consumers is Matt […]
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lyft

Lyft to be Integrated Into Cox Automotive’s Xtime Fixed-Ops Software...

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Cox Automotive, Lyft to Bring New Ride-Hailing Option to Thousands of Dealership ATLANTA, March 5, 2019 – Today, Cox Automotive announced plans to integrate Lyft’s ride-sharing service with Cox Automotive’s Xtime, the leading integrated software platform for retail automotive service departments, providing car owners with a convenient option for getting to and from service appointments, and […]
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ridesharing

How Ridesharing Impacts the Automotive Landscape

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In 2011, ridesharing appeared on the transportation radar. The service platform was quickly recognized as a disruptor, and it has experienced tremendous growth and popularity since its early stages, especially for its two most notable providers, Uber and Lyft. But despite being a widely recognized transportation option and a 150 percent compounding annual growth rate […]
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Relevant and Engaging Training Tips for Your Automotive Team | How...

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On today's CBT Newscast for Friday, February 23rd, 2018 Sally Whitesell: Relevant and Engaging Training Tips for Your Automotive Team CBT News Contributor Sally Whitesell, Founder,...