Home Shows Straight Talk

Straight Talk

lewis_1132x340

Hosted by David Lewis, one of the most respected automotive sales trainers in the country, Straight Talk focuses on helping dealership management improve the quality and effectiveness of their team’s automotive selling performance.

Never Leave the Customer Alone at Your Desk

customervideo
On today's episode of Straight Talk, David Lewis of David Lewis & Associates talks about one of the easiest traps to fall into during your sales presentation; leaving the customer alone at your desk during the negotiation process. VIDEO TRANSCRIPT: Hello again, and welcome to this...

Introducing the Customer to your Service Department

service departmentvideo
If a customer takes a liking to both the car they are looking at buying and the salesperson that's helping them, it may be a good idea to introduce them to the service department. On today's episode of Straight Talk, David of David Lewis...

Coming to Work Prepared to Sell

preparedvideo
On today's episode of Straight Talk, David Lewis of David Lewis & Associates talks about how having clear goals and being prepared are your best weapons against under-performing. VIDEO TRANSCRIPT: Hello and welcome to another edition of Straight Talk.  I’m your host David Lewis and I look...

Zeroing In On Your Customers’ Wants and Needs

cusotmersvideo
On this week's episode of Straight Talk, David Lewis of David Lewis & Associates talks about how to discover your customers' true wants and needs by asking the right questions. VIDEO TRANSCRIPTION: Hello, and welcome to another episode of Straight Talk, I am your host, David...

Setting Goals for Yourself

David Lewisvideo
On today's episode of Straight Talk, David Lewis of David Lewis & Associates talks about one of the most important actions and habits to develop if you're truly seeking success as an automotive sales person: Setting goals for yourself.

The Problem with High Turnover Rates

high turnover ratesvideo
On today's episode of Straight Talk, David Lewis of David Lewis & Associates talks about the problem with high turnover rates in the car business and how it can affect your career.

Improving Your Vehicle Walk-Around Process

walk-aroundvideo
On this week's episode of Straight Talk, David Lewis of David Lewis & Associates gives his best tips to inspire customers during one of the most important parts of your presentation, the vehicle walk-around.

The Principles of Success in Car Sales

salesvideo
On this week's episode of Straight Talk, David gets back to the basics and tells us what has been his principle of success over his many years in the industry. Many sales people have outdated methods and buyers are all to familiar with their approach. Buyers...

How You Should View Your Customers

customersvideo
 On this week's episode of Straight Talk, David Lewis talks about how you should view your customers and how you should treat everyone you speak with in the process of selling cars.

Phone-Ups That Lead to a Sale

phone-upsvideo
  On today's episode of Straight Talk, David Lewis talks about phone-ups and gives some powerful tips for turning an incoming customer call into a sale. Video Transcription: Well it’s time for another episode of Straight Talk, the program that gives you straightforward information and tips on...

Selling in the Service Drive

On this week's episode of Straight Talk, David Lewis tells you how you can sell more vehicles by selling to customers who dropped off...

What Are You Motivated By?

We all need motivation to keep us going and push us forward. On today's episode of Straight Talk, David Lewis asks, What keeps you...

What Happens When Someone Lies to You?

  On this week's episode of Straight Talk, David Lewis of David Lewis and Associates talks about what happens when the customer lies to you,...
employees

Best Practices to Help Your Employees Set Their Professional Goals

For anyone to improve or advance, they need to have goals set, regardless of whether that’s in an individual’s professional or personal life. Though...
accounting

Dominate Year-End Accounting at Your Dealership

Submitting year-end accounting can be a difficult and time-consuming process for dealers. From completing W-2s and 1099s to processing 1095-Cs, the list of forms...
issues

Washington Update: Four Top Issues for Dealers

It is an understatement to say that the Federal Government plays a significant role in how companies conduct business. Regardless of the industry, legislation...
Nissan

New Leadership for Major OEM

As predicted, Nissan's investigation into the alleged Carlos Ghosn scandal has now made its way to the United States. Hans Greibel of Automotive News...
AIvideo

How to Increase Sales at Your Dealership with AI Powered Assistants – John Ruble,...

f AI powered assistants have shown to be highly effective for increasing sales, quality of service, and improving other activities around the dealership. These virtual...