Why Building Diversity in Your Leadership Rolls is Important

diversity
Diversity in the workplace can be a contentious word. Many interpret the directive to mean that a variety of external likenesses need to be present in their dealerships, without understanding how this adds value outside of being a nod towards political correctness. This conclusion...

Use The Theory of 5 to Promote Success in Your Dealership – Chris Saraceno, Kelly Automotive Group

theory of 5video
Every dealership is only as strong as their leader and being a good leader means positively adapting to a changing work environment. On today’s show, Jim Fitzpatrick speaks with Chris Saraceno, vice president and partner of Kelly Automotive Group, to discuss how using the...

Successful Ways To Pitch Your Next Big Idea To The Higher Ups

pitch
We’ve all been there when you have a killer idea, the best that you have ever come up with, but when you bring it to management, it gets shot down almost immediately. After those situations, you start to question, what happened? What you could...

The Importance of Employee Appreciation and How It Affects Your Bottom Line – Chase Abbott, VinSolutions

employee appreciationvideo
The holiday season is the perfect time of year to express your gratitude for the important things in life, and for dealers, one of those important things is your hard-working, dedicated staff. So, what can you do better to recognize and show appreciation for...

5 Resources That Can Help You Improve Your Management Skills

Management
Has anyone ever told you that you have a knack for something? How about the phrase “your talent is natural”. Some people are just naturally inclined to excel at certain things while others are not. The thing about talent though, either you have it...

How to Stay Positive and Become Your Best Self – Mark Sephton, Best-Selling Author

positivevideo
It’s important now more than ever to maintain a positive attitude amidst the pressures of this sales season. On today’s show, we speak with Mark Sephton speaker, TV show host, and author of the best-selling 2014 book Inside Job about finding and maintaining joy...

Simple Actions Your Dealership Can Do To Give Back to the Community This Season

Every business needs the support of their local community in order to be as successful as possible. Dealerships are no different. It can be easy to just get distracted by the money aspect or the hustle of your customers. But, it’s important to stop...

Developing A Successful Mentorship Program At Your Dealership

mentorship
As a well-established corporate practice, mentoring has been a chosen practice for many businesses across the various industries. According to the Association for Talent Development, around 71% of Fortune 500 Companies implement a formal mentorship program. Those that haven’t tend to support more informal...

The Right and Wrong Ways to Host a Holiday Party

holiday party
With winter around the corner and the holiday season coming along with it, you may already be setting your mind to this year’s company holiday party. While some might find holiday parties lose-lose ventures that make no one happy, with careful planning, you can...

Fall Into Comfort with These Casual Wardrobe Essential

fall
We’re not quite into the heavy coats and sweaters of winter, but fall style is definitely in the air. Here we offer a variety of styles you can rock off the clock whether you’re enjoying a relaxing brunch, heading to a game or attending...

HEADLINES

David Lewisvideo

How to Deal With a Best Price Shopper

Most car buyers come into the dealership with the fear that they will be pressured into buying something that's not really what they want....
newscastvideo

Week In Review: Cody Lusk & Chairman Howard Hakes of AIADA Talk Tariffs, Trends,...

CBT News Week In Review for Friday, March 22nd, 2019: Evaluating Your Dealership's Marketing Team and Advertising Spend (Part 2) - Glenn Pasch, CEO of...
credit data

Top Tools to Use to Make Sure Your Dealership Has the Necessary Technology

Most consumers today are savvy enough to check their credit scores before they even walk into the dealership. Knowing their score lets them have...
extra milevideo

Going the Extra Mile and Following Up

 How far are you willing to go when it comes to following up? Cory explains how to go the extra mile, in an effort...

How to Deal With a Best Price Shopper

Most car buyers come into the dealership with the fear that they will be pressured into buying something that's not really what they want....

Slowing Down in the Service Process

On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks about how slowing down in the beginning of the...

Accountability and What It Is Worth to Your Business

Your culture, what’s that worth? Team morale, momentum, your brand, the customer experience, the team member experience, your own credibility as a leader. You...