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Five ways dealerships can be community-minded

Who are your customers? They are the people living and working in the community around you. If your dealership isn’t willing to get out and be a part of that same community, you are missing out on the opportunity to market to your target audience. Simply having regular sales and events isn’t enough. You need […]
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NYT best-selling author Simon T. Bailey on how car dealers can use strategic motivation to prevent employee burnout

Technology is allowing you to connect with customers like never before and go beyond the transaction. On today’s show we are pleased to welcome...

Six high-performing silent superpowers

What would it mean to you as a leader to consistently perform at or near your best? And what if you could learn to...

How automotive companies can achieve stellar performance and increase positive energy – Walter Bond, former NBA player

Today on CBT News, host Jim Fitzpatrick is joined by former NBA player Walter Bond. Bond spent time in the league playing for the...

Why building trust can be a car dealer’s strongest tool for problem-solving – David Horsager, Best-selling author

Every great relationship is rooted in trust. If a customer does not trust you or your business they will most likely take their money...

Cox Automotive’s Chief People Officer Janet Barnard talks about the importance of diversity and inclusion in the auto industry

 After more than 32 years at Cox Enterprises, Janet Barnard is retiring in June. Barnard has held many roles with the organization, and she...

Coach, Consultant, and Mentor: How they differ and why it matters

It seems as though we confuse the differences between coaching, consulting, and mentorship. It’s completely understandable because I often see websites, posts and articles...

Self-regulate your way to better leadership

Think back to a situation where you acted in haste, based a decision you wanted to take back on emotion, had a bad start...
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