Modern Team Building Exercises That Don’t Suck

team building
As a manager, you probably recognize that team building is important. The approach to teambuilding can be difficult, however. Teambuilding exercises seem to be so cliché. Anybody who has been in the workforce for very long has probably seen too many teambuilding exercises that...

Are You A Leader Or An Enabler?

management
Management and leadership are two different things. There is an old saying that “You manage things and you lead people.” Managing and leading are both are essential to the success of a dealership. In both management and leadership you are assisting your team to...

Dave Anderson: Becoming a true leader

leadervideo
Being a leader in auto retail means more than just having a title. It means more than just being a top salesperson that was promoted to the position of sales manager. According to Dave Anderson, President of Learn to Lead and the author of...

Software Won’t Correct Bad Leadership

leadership
In sports, there is a saying, “It’s All About the Jimmy’s and Joe’s not the X’s and O’s.” What that means is, having the right players, with the right talent, the right aptitudes and the right work ethic, is often far more important than...

Don’t Dream of Being a Great Leader – Be a Good One Instead

leadership
It’s not necessary to become a great leader. Those people are very few in number, and it usually takes a huge crisis for their leadership capabilities to emerge. But a great goal for every manager is to become a good leader. Management is achieving results...

How much communication should managers have with employees? – Bill Wittenmyer, Partner with ELEAD1ONE

communicationvideo
When we're talking about communication in the dealership, some of you might have a manager that just says "hello" to your team first thing in the morning and nothing else the rest of the day. Others might have a manager that thinks he needs...

The key to a successful sales team | Trophy Nissan Dealership Profile

Trophy Nissan
The key to a successful sales team is to train and coach them to be transparent, forthcoming and listen, says Jennifer Carroll, who oversees a sales staff of 60 and 30 more in the finance and delivery departments at Trophy Nissan in Mesquite TX....

Leadership is More than Good Results

leadership
Before we begin to discuss, let’s look at the definition of helpful. Reading this, your first reaction would be, “Glenn of course being helpful is a good trait. It says right there, ready to give help!!” Yes, I agree, being helpful is a great trait BUT...

Three free and simple ways to inspire your dealership staff

According to Gallup, most Americans could not care less about the places where they work. A paycheck is the only reason they go. They do just enough to earn that paycheck and not one bit more. They spend a lot of time thinking about...

3 Ways to be a Transparent Leader at Your Dealership

leadership
Being transparent may be one of the easiest and most affordable ways to boost your bottom line. If you need someone to convince you of that, read this post by Jayson Demers. The question I want to answer here is: How do you practice transparency...

HEADLINES

newscastvideo

Making Changes and Meeting Customer Expectations | Trump administration tax hike might impact car...

  On today's CBT Newscast for Monday, February 19th, 2018: Michael Anderson: Making Changes and Meeting Customer Expectations Consumers have changed and it’s impacting Car Dealerships. Michael...
cusotmersvideo

Zeroing In On Your Customers’ Wants and Needs

  On this week's episode of Straight Talk, David Lewis talks about how to discover your customers' true wants and needs by asking the right...
customer expectationsvideo

Michael Anderson: Making Changes and Meeting Customer Expectations

  Consumers have changed and it’s impacting Car Dealerships. Michael Anderson, CEO of The Rikess Group, has some suggestions on how you can you can...
sales

4 Opportunities That Create More Sales

Opportunity #1 – Bring your own business To be successful for a long period of time you must create lead generation marketing. Lead generation equals...

Zeroing In On Your Customers’ Wants and Needs

  On this week's episode of Straight Talk, David Lewis talks about how to discover your customers' true wants and needs by asking the right...

Don’t be like everyone else on the demo drive

The demo drive is where the customer falls in love with the vehicle. Don't be like everyone else. Let the customer decide where they...

The 7 Circles of Internet Sales Success – The Coaching Circle

On today's episode of Progressive Retail, Cory Mosley discusses how to increase your sales by using the 7 Circles of high profit, high volume...