Nick Saban Shares the Details to Driving Success on the Field and at the Dealership

Nick Saban
Nick Saban’s attention to detail is legendary. Whether it’s anecdotes of him challenging his team to get better within days of clinching a national title or how he possesses a laser-like precision in scheming and planning for opponents, the man has earned the reputation of...

3 Tips to Guide You Towards Greater Success – Walter Bond

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In the final installment of CBT's interview series with Walter Bond, he leaves us with a few tips that you and your team should keep in mind and implement as you continue down your the path towards greater success. The Power of Two Know your...

Three Ways to Bring Your Team Together Without Paying for It

team together
Team building is one of the most important facets of maintaining positive company culture, but days out for group team-building activities can add up. Here are three ways to bring your team together without paying for it. Game Time! It takes a toll on the brain to be...

Mike Maroone on Culture, Employee Retention, and Trends in Fixed-Ops (Part 2)

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We’re back with, Mike Maroone, for the second installment of his interview with CBT Automotive where we discuss a number of topics including employee turnover and retention. Why your dealership’s service drive is a profit center. What to do to develop a higher gross...

Why Your Team Should Be Certified

Certifications, regardless of what they are for, tells your professional peers and employers that you are well-qualified to take things seriously. It can help to add stability to long-term employment prospects, advance your career, and find a good job. Just like other industries, it’s...

The Three Keys to Attracting and Retaining Talent at Your Dealership – James Boening, Audi South Atlanta

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James Boening, General Manager of Audi South Atlanta, sits down with CBT News to discuss his dealership's strategies for attracting and retaining talent in an industry with a 67% turnover rate. James gives CBT News three keys that have been successful for him: morale, camaraderie...

Transitioning Your Leadership Style: Six Traits of a Modern Leader

modern leader
It is not hard to see how much the workplace has evolved over the years. As generations mature and enter the workforce, the culture of the work environment has changed according to their personalities and experiences. Along with the overall work environment, the concept...

Improve Your Employees Experiences to Enhance Your Dealership’s Success – Joseph Michelli, NYTimes Best Selling Author

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Internationally recognized speaker, author, consultant, and an expert in the area of customer experience, Joseph Michelli, is back on the CBT Automotive Network and this time we talk about employee experience and the role they play in the overall success of your company. Jim Fitzpatrick asked...

What is Your Leadership Style?

leadership
When you think of your leadership style, what comes to mind? Through the day-to-day tasks of managing various departments, collaborating with co-workers, ensuring customers have an excellent showroom experience and keeping an eye on inventory it can be challenging to find the time to...

Focusing on the Basics In Your Dealership – Brian Benstock, Paragon Honda

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CBT Automotive Network recently caught up with Brain Benstock, GM and VP of Paragon Honda / Paragon Acura, and discussed why it is important that dealers check in regularly  on their dealership, even on Sundays. Brian addresses how the market is choppy and how we as an...

HEADLINES

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How to Build a Successful Service BDC Model and Increase Sales | Why You...

Today on CBTNews.com - Monday, October 15th, 2018: How to Build a Successful Service BDC Model and Increase Sales - Sarah Vantine, Scott Clark Auto...
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Mapping Out the First and Last Hours of Your Day

In auto retail, things can slip through the cracks during your process. Glenn Pasch suggests mapping out the first and last hours of your...
NO

Why you want customers to tell you NO in the Service Drive

Something you’ve probably noticed in your Service Drive; Customers almost never come out and say, “Please upsell me.” What’s more, your clients don’t even...
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Dealers Growing Market Share: What Really Separates Them from the Rest?

With multiple automotive conferences and expos filling the schedule, October has become known to many in the industry as “conference month.” This year, as...

Phone-Ups That Lead to a Sale

  On today's episode of Straight Talk, David Lewis talks about phone-ups and gives some powerful tips for turning an incoming customer call into a...

Do You Have Your “E’s” Turned Up Today?

Do you have your "E's" turned up today? Bring your enthusiasm, excitement, energy and experience into the dealership and watch what happens. Hear how...

Goals, Health, Wellness, and Achievement (Part 2)

  In part two of his three-part series on goals, health, wellness, and peak performance in the new year, Cory Mosley invites Delatorro McNeal, CEO...