4 Qualities Every Great Leader Needs in the Dealership

Finding a list of top leadership qualities is rather simple - a good listener, a team player, inspire others, and so on. But what makes a great leader in the dealership? Connecting with staff and managing time effectively are crucial aspects, but the auto...

Are You Tired of Losing Your Top Performers? Retain Staff and Lower Turnover Costs With These Practices – Dr. Randy Ross, CEO of Remarkable!

Dr. Randy Rossvideo
Having a positive company culture is easy to talk about, but difficult to create and maintain. It’s easy to get caught up in the day-to-day grind and only focus on short-term productivity. In this segment, we discussed the importance of having a healthy work...

How to Turn Around a Toxic Dealership Culture

culture
Working for an automotive retailer can be both challenging and rewarding. Dealerships with a healthy company culture provide equal opportunity to interact with different people, to become familiar with the latest vehicle offerings, and to enjoy a career with good earning potential. But what...

Promote Within or Hire from the Outside: Pros and Cons

promote
Hiring new employees and promoting others within an organization is important no matter what level they are at, but extra consideration should be given when deciding on how to fill a leadership role. Having strong leaders is crucial in every industry, including car dealerships,...

How Zeigler Automotive Group Continues to Expand Successfully into Larger Markets – Aaron Zeigler

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We welcome Aaron Zeigler, President of Zeigler Automotive Group, to CBT Automotive Network. Aaron discusses the expansion of their operations to 25 dealerships and the considerations that lead them to their continuous expansions. Aaron says that since the recession the automotive industry has had a...

The 5 Personality Traits That Winning Auto Retailers Have

personality
A winning personality. It might sound cliche, but studies have shown that personality is what separates the salespeople at the top from those on the bottom. Even among those with great personalities, there are traits that make a salesperson stand out, and smart dealership...

Fifty-Nine Percent of Employees are Stressed, Here’s How to Beat It at Your Dealership

stressed
A 2017 StressPulseSM Survey, released by ComPsych, found that 59 percent of their employee respondents reported dealing with high levels of stress. Unfortunately, workplace stress is on the rise, and it is impacting the productivity and overall health status of today’s employees. On the...

How to Embrace Industry Change and Adapt to the Needs of Your Customers – Natasha del Barrio, CEO of Bert Ogden and Fiesta Auto Group

Natasha del Barriovideo
 Like many other industries, automotive retail is constantly changing and evolving. From technology to customer experience, to service appointments, each area of the dealership needs to continually fine-tune its approach. Here to discuss the importance of embracing change and growing with the industry at...

How this Unlikely Duo Created a Positive Environment at Bozard Ford-Lincoln and Reduced Staff Turnover by 40% – Jeff King and Dr. Harry Cohen

positive environmentvideo
 Having a positive environment is one of the most important aspects of being a successful and productive employee. But when it comes to training and coaching staff, emotional engagement is often overlooked. Here to discuss how leadership and relationship training have increased dealership sales...

How to Help Your Team Set and Achieve Their Goals Year After Year – Glenn Pasch, CEO of PCG Digital

achievevideo
 Comfort and complacency are the dealership's worst enemies, and customers are quick to move on to competitors who meet their changing needs. That’s why continuous improvement in all dealership departments is crucial in order to achieve long-term success. Here to discuss some effective ways...

HEADLINES

newscastvideo

Week In Review: How to Incorporate Dynamic Video into Your Dealership’s Marketing Strategy |...

CBT News Week In Review for Friday, September 20th, 2019: How to Incorporate Dynamic Video into Your Dealership’s Marketing Strategy - Jeff Brown, Force Marketing On...
leadershipvideo

The 10 C’s of Leadership and Trust

In leadership, people don't always have to like you, but they do have to respect and trust you. On this week's episode of On...
succession

The Dealer’s Essential Guide to Succession Planning

In a way, the need for succession planning mirrors gravity. Because, as certain as a ball thrown in the air is to fall, it...
closing the dealvideo

The 7 Most Important Words To Closing The Deal

 David Lewis of David Lewis & Associates gives you the 7 most important words to closing the deal and tells you why you should...

The 10 C’s of Leadership and Trust

In leadership, people don't always have to like you, but they do have to respect and trust you. On this week's episode of On...

The Benefits of Having a Unique Domain Name

On this week's episode of Kain & Co., David Kain spoke with Mike Ambrose, CEO and Co-Founder of .cars. David and Mike discussed the...

Inspecting Your Paid Search Campaigns

On this week's episode of Auto Marketing Now, Brian Pasch talks about how you can inspect your paid search campaigns to make sure you're...