New York Times #1 Best-Selling Author John O’Leary: Overcoming Life’s Challenges

John O'Learyvideo
  CBT Automotive was thrilled to be joined by inspirational speaker John O’Leary recently for an exclusive interview. John shares with our network his story of tragedy, triumph and overall self-betterment while taking us through his story that ultimately leads him to travel the country...

Fundamental Traits of a Winner – Lessons Learned From Mike Singletary

Mike Singletary
Successful people leave clues as to what are successful traits. I recently watched a documentary on the ex-football player, Mike Singletary. Mike played for the Baylor Bears and went on to become a Hall of Fame linebacker with the Chicago Bears. I love to...

“Take A Step Back, Create A Plan, Become an Industry Disruptor”- Dan Waldschmidt

Dan Waldschmidtvideo
Have you ever heard of the saying; your attitude will determine your altitude? In the car business we know one thing for sure, if your leaders are suffering from a negative attitude, you probably are not going to reach your goals. During Digital Dealer in...

5 Ways to Motivate Your Sales Staff

sales staff
If there’s one thing we expect from your sales staff, it’s that they make sales. Being able to motivate your salespeople on an ongoing basis is crucial to your dealership’s success. The simplest form of motivation is through respect and words of affirmation. Telling...

Can Offering Car-Subscription Service Options Benefit Dealers?

In today’s marketplace, permanence is a thing of the past. Consumers can subscribe to an online marketplace that allows them to order items that they can choose to keep or send back for more options. Buyers no longer have to make long-term purchases. Historically,...

How to Increase Profits & Customer Satisfaction

customer satisfaction
Remember our 2018 New Year Resolution on how make your dealership more profitable by increasing customer satisfaction and creating more profit retention while lowing the cost of doing business? Good! Well, that requires us to get in touch with what matters most to your...

Trail Blazing Ladies in the Automotive Industry

female
In celebration of International Women's Day, meet a few of the high-profile female leaders who are closing the gender gap in the male-dominated automotive industry and paving the path for the next generation of young women to take the stage.   Mary Barra “I always tell young...

How to Be (and Stay) a Positive Leader

leader
There are 2 primary emotions that inspire people to follow a leader: Fear and Love. Fear will usually yield immediate results, but the results are often short-lived. Leadership is most effective when driven by love and genuine concern for those being led. Leadership by fear...

Five Ways to Make Every Day Employee Appreciation Day

employee appreciation
It is easy to brush off a “thank you” or disregard an appreciative word, but there is something about the human condition that causes us to seek recognition. We value when people make us feel that our work matters, and that they see the...

Dave Anderson: How the Right Leadership Leads to the Right Culture

leadershipvideo
One of your goals as a dealership this year may be to improve your hiring process. That might mean overhauling how you recruit managers as effective leaders who who possess actual leadership, and not just manage. To pull this off, Dave Anderson, President of...

HEADLINES

Saturday Morning Sales Meetingvideo

Become Your Own “One-A-Day Vitamin”

Become your own "One-A-Day Vitamin" by finding the things that move you forward every day on this week's Saturday Morning Sales Meeting with Mark...
accountability

How Can You Bring Accountability Into Your Dealership with Optimal Results

Service Managers, Service Directors and Fixed Operations supervisors everywhere look for the best practices to employ in running a smooth and profitable business. Obtaining...
millennials

The ABCs of Selling to Millennials

Millennials. They turn to their phone for everything: ordering groceries, snapping selfies, booking reservations, Instagramming avocado toast, and stalking exes. It’s no surprise that...
Joseph Michellivideo

Does Your Dealership Experience Meet Your Customer’s Expectations? – Joseph Michelli, NYTimes Best Selling...

Our guest today on the CBT Automotive Network is an expert when it comes to instilling the knowledge and power your business, managers, and...

Become Your Own “One-A-Day Vitamin”

Become your own "One-A-Day Vitamin" by finding the things that move you forward every day on this week's Saturday Morning Sales Meeting with Mark...

Protecting Your Customers’ Personal Information

When was the last time you checked your safeguard procedures? On today's episode of F&I Today, Becky Chernek talks about protecting your customers' personal...

Texting Strategy

Adults spend an average of 23 hours a week texting. Every day there are about 6 billion text messages sent in the U.S. with...