Welcome to this week’s episode of Used Cars Weekly, the original CBT News show dedicated to bringing car dealers best practices and tips for the used car department, in-depth dealer interviews,...
On the latest episode of Kain and Co., host David Kain, president of Kain Automotive, talks about the strategy your dealership desperately needs, which is a loyalty marketing program. It’s one that...
In early October, the J.D. Power 2021 US Tech Experience Index Study was released, and it helps define what customers find valuable in their vehicle purchase. For anyone in sales,...
Inside Automotive:
10 things that can harm your relationships with customers
I'll Be Back: How to Get Customers to Come Back Again & Again is out now! In the latest book from...
For all of 2021, dealership sales, group mergers, and acquisitions have been occurring at a pace that defies convention. These profit centers have the ability to continue generating for the...
Inside Automotive:
Lexus dealer Peter Cooper on the future of OEM ad associations
Many dealers have dialed back their marketing efforts as we continue to deal with shortages and high profits in...
On the latest episode of Straight to the Point, host Frank J. Lopes sits down with Client Success Director of AutoFi, Michelle Taylor. Lopes gets straight to the point and asks Taylor, what...
On Monday, Toyota Motor North America unveiled a plan to spend billions of dollars on automotive battery development in the US. The carmaker also intends to build a new battery...
Inside Automotive:
The difference between a 'deal killer' and a 'deal pauser' when handling client objections
Consumers today have more options than ever before leading to many of you dealing with client...
On today’s show, we’re pleased to welcome Jessica Caldwell, Edmunds' Executive Director of Industry Insights, to give us an update on automotive industry sales and inventory insights.
Caldwell says it's definitely been...