What Do You Expect when You Book a Hotel Room? Exactly!
The studies are clear:
According to DrivingSales, 99 percent of buyers expect a hassle when they start the car buying...
“Fasten your oxygen mask before assisting others” is an all-too-familiar instruction that many of us tune out when waiting for our flight to take off. But this sage advice can...
It’s a phrase that has hindered the auto industry for years, especially when it relates to internet customers. David explains on today's Tip of the Day.
Electric vehicles have been a hot topic recently. Robert Nardelli, former Chrysler Chairman and CEO, told Bloomberg that he believes the pace at which EVs will start becoming popular will be...
Say your dealership has a salesperson that moves 12-25 vehicles a month. Now let's say that salesperson leaves three months from now. Who is going to follow-up with all of...
On today's CBT Newscast for Friday, June 2nd, 2017:
How to Improve Retention and Save Time in the Process
CBT's Jim Fitzpatrick sat down with Karl Schmidt, Founder and President of Retain...
In our sales careers, the simple things we learn can make the biggest increases to our earnings. All new salespeople start their careers by telling prospects about the features of...
My boss once told me that managers should always have an exit strategy. Because if (fingers crossed) you receive a promotion or new position, you’ll need to have a plan in place...
During a recent Q&A at Stanford's Graduate School of Business, GM Chairman and CEO Mary Barra was asked about the car buying habits of the American consumer and how GM...