Mary Barra: Research helps GM to figure out what consumers want
During a recent Q&A at Stanford's Graduate School of Business, GM Chairman and CEO Mary Barra was asked about the car buying habits of the American consumer and how GM...
TSLA404.110-5.88%
GM72.630-0.47%
F13.0600.03%
RIVN12.900-0.45%
CYD50.420-0.02%
HMC25.3200.11%
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AN178.590-3.35%
GPI305.470-11.71%
ABG177.5001.22%
SAH72.870-1.19%
TSLA404.110-5.88%
GM72.630-0.47%
F13.0600.03%
RIVN12.900-0.45%
CYD50.420-0.02%
HMC25.3200.11%
TM185.470-1.9%
CVNA63.415-2.605%
PAG156.460-3.29%
LAD257.090-7.8%
AN178.590-3.35%
GPI305.470-11.71%
ABG177.5001.22%
SAH72.870-1.19%
TSLA404.110-5.88%
GM72.630-0.47%
F13.0600.03%
RIVN12.900-0.45%
CYD50.420-0.02%
HMC25.3200.11%
TM185.470-1.9%
CVNA63.415-2.605%
PAG156.460-3.29%
LAD257.090-7.8%
AN178.590-3.35%
GPI305.470-11.71%
ABG177.5001.22%
SAH72.870-1.19%
Auto News
MIT Study: Dealers aren’t keeping up with technological advances
In a study performed earlier this year, M.I.T.'s Age Lab revealed that the dealership employees researchers spoke with "were woefully unprepared to educate prospective buyers about safety technology and automated...
What Dealers Can Do to Stay Up to Date | Turn Your Employees Into Leaders | How GM to figure out what consumers want | Improve Your Online Used Car Ads
On Today's CBT Newscast for Thursday, June 1st, 2017:
MIT Study: Dealers aren’t keeping up with technological advances
In a study performed earlier this year, M.I.T.'s Age Lab revealed that the dealership...
May 2017 Auto Sales Totals
CBT News Anchor Joe Gumm reports on sales totals for the month of May 2017 at dealerships around the U.S. The seasonally adjusted, annualized sales rate was 16.8 million.
Non-Domestic Luxury...
Service Drive: Are you Talking in Terms the Customer Understands?
If you have ever been on a computer support call with someone who is totally immersed in the world of technology and is speaking in what seems like a foreign...
5 Ways Leaders Strengthen And Prepare Their Teams For Change
Was there ever a time that was more uncertain than today? Are leaders prepared to manage change in ways that strengthen the teams around them?
Leadership is about taking the initiative...
Improve Your Emails for Better 2-Way Communication
Are you asking your customers questions in the emails you send? Brian explains how doing so could help improve 2-way communication at your dealership.
Elise Kephart: Creating the Best Experience for Customers
Joe sits down with leads/follow-up expert Elise Kephart as she offers her expertise on creating a custom, personalized experience for your customers that helps build a healthy relationship between car-buyer...
Hiring Outside the Auto Industry
Hiring outside of the auto industry is something a lot of dealerships have done in the past. As the industry moves into a more technologically-advanced future, does that make sense?...
Creating the Best Customer Experience | 5 Ways Leaders Strengthen And Prepare Their Teams For Change | Hiring Outside the Auto Industry | Are you Talking in Terms the Customer Understands?
On today's CBT Newscast for Wednesday, May 31, 2017:
Elise Kephart: Creating the Best Experience for Customers
Joe sits down with leads/follow-up expert Elise Kephart as she offers her expertise on creating...
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