Got Dealer (BI) Business Intelligence?
Far too many retail dealership organizations and like-kind service businesses that I consult with sit on loads of great customer DMS data, and do nothing with it. It’s truly amazing...
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
Auto News
General Motors Hedging Bets on the Future with Layoffs
This morning, Monday, November 26th, General Motors (GM) announced sweeping changes to their operation, sending waves throughout the automotive industry. The proposed realignment includes layoffs of 15 percent of salaried...
How Dealerships Can Move Toward Parity
This year, General Motors (GM) was identified as the only company in the largest 20 in the United States to have a female CEO as well as an equal number...
Customers Need to Like You!
In a Dealership Service Department, the relationship with your customer is “King.” It’s far more important for the customer to actually like you than just about any other single factor....
Car Subscription Services: What Have We Learned So Far?
There has been a lot of buzz surrounding car subscription services lately, with experts predicting that subscription services will change the face of automotive retailing. With the rise to maturity...
Unlock Hidden Profits in Your Dealership By Properly Utilizing the Data from Your DMS – Michael Roppo
On today's show, Jim Fitzpatrick speaks with Michael Roppo, director of dealer fixed-ops consulting and training for WithumSmith and Brown’s automotive division, to discuss the importance of DMS data management...
What is the Best Question to Ask to Improve Results
A new manager was hired to lead an underperforming team. Before the first meeting with the team, the owner of the company sat with the manager and asked how he...
After Growing a Strong Business, Jim Ellis Auto Group is Now Focused On the Future
The north area of Peachtree Boulevard in Atlanta is a mecca for car buyers.
Tucked just inside of the city’s looping Interstate I-285, there are over a dozen auto dealerships in...
The Top Characteristics to Look For When Hiring New Employees at Your Dealership – Anthony Santangelo, AutoMax
As the old saying goes, you should never judge a book by its cover, and the same is true when choosing a new hire to train at your dealership. On...
Becky Chernek: Get Back-to-Basics in Your F&I Department
The F&I department is one of the most rapidly evolving departments in your dealership. From new technology to changing consumer expectations, the future of the F&I process is undergoing major...
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