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Kimberly Hurley

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Kimberly is a seasoned investigational journalist for CBT Automotive Network.
tariffs

Trump Administration Puts Chinese Tariffs on Hold

Back in September of 2018, Paul A. Eisenstein of NBC News reported that U.S. President Donald Trump’s plan to implement tariffs automobiles and auto...
CarMax

CarMax’s Potentially Revolutionary Service: Home Delivery

Car buying began in the late 1800’s and has gradually been evolving since then. Mark Rikess of WardsAuto noted that car buying can be...
Consumer Reports

Consumer Reports 2019 Vehicle Recommendations

Consumer Reports (CR) has released its 2019 list of recommended vehicles, and Subaru has come out on top. The determination for the annual list...
incentives

Attracting Customers with Better Incentives

Negotiating and haggling when shopping for a car can oftentimes be awkward and frustrating, but it is made even more difficult if dealerships are...
Trump

Commerce Department Set to Release Report Regarding Imported Autos and National Security

After a long wait, the U.S. Department of Commerce is set to release its report regarding the national security status of automotive imports. Throughout...
Fiat Chrysler

Fiat Chrysler Releases Q4 2018 and Annual Report

Fiat Chrysler Automobiles (FCA) has released its Q4 and full-year report for 2018. In an earnings call on February 7th, FCA’s Chief Executive Officer,...
CAFE Standards

Update on the Corporate Average Fuel Economy (CAFE) Standards

Back in 1973, the energy crisis struck fear into many Americans, including members of Congress. The oil embargo was highly to blame,...
Tesla

Tesla’s Latest Move: Cutting 7% of Its Workforce

Elon Musk and Tesla are making headlines yet again with Musk recently sending a letter to employees notifying them that their jobs might be...
Nissan

New Leadership for Major OEM

As predicted, Nissan's investigation into the alleged Carlos Ghosn scandal has now made its way to the United States. Hans Greibel of Automotive News...
service lane

Cox Automotive Shows Where Dealers Can Improve in Service Lane

According to Kurt Stephan of Dealer Marketing, service and parts make up between 40% and 45% of a dealer’s profits, meaning the service department...
service

Building A Vibrant Service Department

Creating an environment where customers feel relaxed and well cared for can be a tough thing to achieve with the many pressures being felt...
David Longvideo

The Future of Vehicle Shopping at the Push of a Button – David Long,...

From the risk of U.S. imposed tariffs, to a shortage of service technicians, the retail auto industry is confronting several obstacles. However, May sales...

Auto Retail’s Big Trends and Takeaways from the First Half of 2019

We are only six months into 2019, and there are already significant trends and takeaways for automotive industry analysts and dealers to dig into....
board of advisors

What Can a Board of Advisors do For Your Dealership?

When you think of a board of directors, you probably think of a big corporation with shareholders and responsibilities for reporting to the SEC....
leasing

Vehicle Leasing: Then and Now

Though it started promising, the end of the new millennium's first decade was a recession that the nation is only beginning to claw out...

Utilizing Modern Technology in Auto Retail

On this week's episode of Straight Talk, David Lewis talks about why you should take advantage of modern technology and utilize services such as...

Fanatical Customer Care

On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks to you about how to achieve fanatical customer...

Become Your Own “One-A-Day Vitamin”

 Become your own "One-A-Day Vitamin" by finding the things that move you forward every day on this week's Saturday Morning Sales Meeting with Mark...

The Give-Get Negotiating Technique

On this week's episode of On the Mark, Mark Tewart talks about one of his favorite negotiating techniques, the "give-get" principle.