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Kimberly Hurley

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Kimberly is a seasoned investigational journalist for CBT Automotive Network.
Carvana

“The Amazon of Auto” Carvana Restores Faith From Investors

Despite the “massive losses and negative cash flow” that Carvana has experienced within the past few years, the used auto retailer is making a...
car shopping

Digital Auto Shopping Bucking Dealership Visit Trends: Cox Automotive Study

Many people vehemently dislike car shopping. Spending time going from dealership to dealership, looking at different models to make a decision on what they...
Toyota

Envisioning the Future: Toyota Looking for New Leadership

Almost a decade ago in June of 2009, Akio Toyoda was elected to replace Toyota’s departing president, Katsuaki Watanabe. He took over the corporation...
tariffs

Toyota’s Lentz Regarding Tariffs: “I’m Confident They’ll Make the Right Decision”

There is no question the Trump administration’s auto tariff threats have been looming over consumers and the auto industry for months. In March, Toyota...
private equity firms

How Mark Wahlberg and Private Equity Firms Are Shaking Up Automotive Retail

If you’re looking to buy a Chevy from Mark Wahlberg, go ahead and make a visit to Columbus, Ohio, where he is now including...
management

How to Help Women in Retail Advance Into Management

There is no question that gender roles have evolved tremendously throughout the past couple of centuries. For example, in 2017, Ancestry.com pointed out some...
Hyundai

Hyundai’s 5-year, 40 Billion Dollar Plan

This week, Hyundai Motor announced that it’s planning on allocating 45 trillion won ($40 billion USD) within the next five years to make significant...
tariffs

Trump Administration Puts Chinese Tariffs on Hold

Back in September of 2018, Paul A. Eisenstein of NBC News reported that U.S. President Donald Trump’s plan to implement tariffs automobiles and auto...
CarMax

CarMax’s Potentially Revolutionary Service: Home Delivery

Car buying began in the late 1800’s and has gradually been evolving since then. Mark Rikess of WardsAuto noted that car buying can be...
Consumer Reports

Consumer Reports 2019 Vehicle Recommendations

Consumer Reports (CR) has released its 2019 list of recommended vehicles, and Subaru has come out on top. The determination for the annual list...
Hugh Hathcockvideo

Hugh Hathcock and Kalah McCoy Discuss Making The Recon Process More Efficient For Dealers

 Hugh Hathcock, CEO, and Founder of Recon Velocity returns to CBT News with Kalah McCoy, Executive Vice President at Recon Velocity. Hugh tells about the...
Michael Roppovideo

What It Takes To Find, Train, and Retain Great Service Technicians – Michael Roppo,...

 On today’s show, we’re pleased to welcome back Michael Roppo, President and Director of Dealer Fixed-Operations Consulting and Training at Automotive Management Resources. Jim...
salesvideo

Modernizing Your Sales Experience in Order to Better Serve Your Customers – Josh Letsis,...

 The automotive retail industry is getting more competitive year after year, and it seems like there are new consumer buying trends developing every day....
female car buyersvideo

Common Complaints of Female Car Buyers and How to Address Them to Improve Sales...

 Welcome back to CBT News, today we sit down with Lisa Copeland, Founder of Lisa Copeland Global and CEO of Cars Her Way, to...
break the ice

5 Icebreakers That Will Start a Sale Off Right

Most people are uncomfortable initiating a big purchase, especially a car. No matter how much research they've done before coming to your lot, most...

Overcoming Your Self-Objection

What's the biggest objection that you're going to get today? Price? Payments? Interest rate? Jonathan Dawson says that your biggest objection might actually be...

Do You Have Skin in the Game?

If you have some type of investment in something, you're more likely to take it seriously. On this week's episode of On the Mark,...

Leveraging Video For All Occasions

Most of us walk around every day with a phone in our pocket, taking videos of just about everything that peaks our interest. On...

Doing More With Your Website Visitors

On this week's episode of Auto Marketing Now, Brian Pasch talks about using data sources to understand who is visiting your website and how...