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Chanell Turner

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Investigative Journalist for CBT News
electric vehicles

Electric Vehicle Prices Remain High as Demand Increases

Oil Companies Are Concerned About EV Gains Ten years ago, it was difficult to imagine a day when oil producers would be concerned about vehicles...
employees

Four Ways Automotive Managers Lose Good Employees

Most People Are Not Happy With Their Jobs Former NFL Head Coach, Tony Dungy once said, “The secret to success is good leadership, and good...
Southwest Ford

Charles W. Gilchrist Will Become The New NADA Vice Chair in 2018

Charles W. Gilchrist, President of the Weatherford, Texas Southwest Ford auto group, was voted to be the 2018 National Automobile Dealers Association (NADA) vice...
self-driving cars

Do Consumers Feel More Comfortable With Self-Driving Cars If The Voice Sounds More “Human”?

Many Are Still Not Sold On The Safety Of Autonomous Vehicles Imagine a morning commute where instead of keeping a close watch on the traffic...
digital marketing

The Power of Digital Marketing: How Dealers Can Use Technology To Engage Consumers

Decades ago, most people were only exposed to advertisements on television screens, magazines, billboards. In the span of the past twenty years, the way...
accountability

Ten Videos That Will Help You Soar Professionally and Personally

Sometimes, we all need a bit of a pick-me-up. Something to keep us going when the coffee gets cold, work piles up and burnout...
ridesharing

Will Ridesharing Impact Auto Sales? Studies Reveal The Potential Impact

An Era Of Disruption The auto industry has experienced a significant amount of disruption in the past decade. From self-driving cars to direct-to-consumer models, it...
auto loan fraud

Auto Loan Fraud Costs The Industry $6 Billion This Year: How Can Dealers Combat...

The Rise of “Digital Identities” We live in a world where the majority of our financial transactions happen online. Consumers can transfer and pay bills...
self-driving cars

New Legislation Increases Discussions About Consumer Safety In Regards to Self-Driving Cars

New Technologies Bring Opportunity And Concerns Do you remember the first iPhone? What were your thoughts the first time you sat down to use the...
auto sales

Mother Nature And High Used Vehicle Values Drive Auto Sales Forecasts For The Rest...

A Year of “Playing Catch-Up” 2017 is a year of ups and downs in regards to the auto industry. The previous year saw increases in...
hiring process

Best Practices to Remember During the Hiring Process for Your Dealership

Few things remain unchanged as time passes. Whether they become outmoded or obsolete, there is little that hasn’t been touched by Father Time’s hands....
car shopping

Digital Auto Shopping Bucking Dealership Visit Trends: Cox Automotive Study

Many people vehemently dislike car shopping. Spending time going from dealership to dealership, looking at different models to make a decision on what they...
Mark Tewartvideo

How to Integrate Technology in Your Dealership and Modernize Your Customer Experience – Mark...

On today's show, we welcome back Mark Tewart, president of Tewart Enterprises, best-selling author of "How to Be a Sales Superstar," and host of...
brian benstockvideo

Brian Benstock on First Quarter Sales Results, Recruiting Salespeople, and Staying Positive in the...

On today’s show, we welcome Brian Benstock Partner GM and VP at Paragon Honda. Brian is here to give us a dealer’s perspective on...
appointment

Turning a Phone Call Into an Appointment

It’s no secret that your dealership’s location can pose challenges to running an effective sales process. Situated in congested Chicago, the Berman Infiniti of...

Thinking Outside the F&I Box

Depending on the culture of your dealership, it ma make sense for a salesperson to undertake part of the F&I process. On today's episode...

It’s Time for a New Conversation

If you have an underperformer on your team, chances are you've had the same conversation with them multiple times. It's time for a new...

Be a Champion this Saturday

 What did you think about when you woke up this morning? Did you want to climb back into bed or did you wake up...

Fanatical Customer Care

On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks to you about how to achieve fanatical customer...