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Chanell Turner

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Investigative Journalist for CBT News
Hurricane Harvey

Hurricane Harvey’s Impact on Houston-Area Auto Groups

Hurricane Harvey’s impact on the state of Texas will be long-lasting beyond this month. In addition to the many businesses affected by Harvey, the...
Hurricane Harvey

Harvey, A Toyota Record, and GM’s Rebound: The Story of August’s Auto Sales

August saw a similar trend in sales to July. Per the course, there were a few winners, while others are still playing catch up...
dealerships

Filling The Gap – How Automobile Dealerships Are Involved In Educating A New Generation

The Future Employment Landscape The automobile industry is as strong as the human capital within it. For dealerships to be successful there has to be...
millennial

Surprising Data Reveals That Millennial Car Preferences Mirror Their Parents

The Largest Living Generation Millennials are now the largest living generation in the United States behind Baby Boomers. They are defined as individuals born in...
Lithia Motors

Lithia Motors and DCH Auto Group’s Partnership Leads to A New Minority Dealership Investment...

Lithia Motors and DCH Auto Group’s Merger A three-year collaboration between Lithia Motors Inc. and DCH Auto Group has facilitated Lithia Motor's new initiative into...
trends

Who Came Out on Top? The Three Manufacturers Who Won in July

At the close of July, there were many reports about the sales performance of the auto industry. While there are some bright spots, the...
incentive programs

Weighing the Costs: The Impact of Stair-Step Incentive Programs on America’s Auto Dealer

The Purpose of Stair-Step Programs A lot of controversy surrounds the subject of stair-step incentive programs. There are strong opinions about the practice on the...
customers

Selling the “Extras”: How Auto Dealers Can Guide Consumers to the Features They Need

A Generation of Customizations Since the 1980's, consumers have warmed up to the idea of having products that meet their exact needs and specifications. The...
distracted drivers

The Auto Dealer’s Role in Preventing Distracted Driving

The Problems of Distracted Driving In 2016, nearly 40,000 people died as a result of automobile accidents.  While there have always been dangers associated with...
Evolving Impact of Tesla

Cutting Out the Dealer: The Evolving Impact of Tesla

Tesla, Elon Musk's electric car company, has not only brought innovation to the resource used to power the automobile but also to the industry...
tax season

Your Dealership Could Sell More Cars During Tax Season Than You Would Imagine

Let’s face it: taxes are rarely anyone’s favorite topic. Few people look to tax season with anticipation, with the exception of accountants… and dealerships? That’s...
diversity

Why Building Diversity in Your Leadership Rolls is Important

Diversity in the workplace can be a contentious word. Many interpret the directive to mean that a variety of external likenesses need to be...
accounting

Dominate Year-End Accounting at Your Dealership

Submitting year-end accounting can be a difficult and time-consuming process for dealers. From completing W-2s and 1099s to processing 1095-Cs, the list of forms...
F&I

Making Connections in F&I – Sell Yourself Before Selling Product

F&I is the department with the highest profit margin within a dealership and yet consistently seems to rank as the most negative part of...
Cadillac

What Cadillac’s Announcement Means for the EV’s in 2019

One of the hottest automotive trends of recent years has been the rise of the Electric Vehicle (EV). With companies like Tesla setting the...

Finding Your Drive to Succeed

Go to work ready to make a difference for your customers. Don't settle for average. Do you have the drive it takes to succeed...

Slowing Down in the Service Process

On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks about how slowing down in the beginning of the...

Kerrigan Report: December Capped Off Another Strong Year for Auto Sales

Thanks so much for joining us today for the Kerrigan Market Update. We’re joined today by Erin Kerrigan, founder and managing director of Kerrigan...

Accountability: Achieving More Clarity by Giving More Feedback

On this week’s episode of Hard Truths with Dave Anderson, Dave continues his conversation about accountability, particularly about clarity. Once you have clarity as a manager,...