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Chanell Turner

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Investigative Journalist for CBT News
energy consumption

Going Green To Save: Five Ways Dealers Can Use Eco-Friendly Practices To Save on...

If you stumble onto most automotive websites with articles discussing trends in the industry, you will likely see a number about the rise of...
Bitcoin

Should Your Dealership Prepare to Accept Bitcoin in 2018

Currency has rapidly evolved over the years. From coins to cash, and then cash to plastic consumers have a variety of ways they can...
tax credit

How Dealers Can Take Advantage of Electric Vehicle Tax Credit Extension

During the last two months, there has been concern about the inclusion of the electric vehicle tax credit in the new proposed tax bill....
automotive technology

Is There A Such Thing As Too Much Automotive Technology For Drivers?

Today, the number of screens people will interact with is more than at any other time in history. From smartphones to computers, and tablets,...
cybersecurity

The Threat of Cybersecurity Breaches: Four Ways Dealers Can Protect Customer Information

Do you have credit card information stored on your computer? Have you ever opted to have your passwords remembered on your browser? Did you...
driverless vehicles

The Unintended Impact of Driverless Vehicles

Fully autonomous vehicles are likely hitting a dealership showroom near you long before you thought possible.  The reason why this is likely occurring sooner...
tax reform

NADA and Grassroots Efforts Lead to Senate Tax Bill Amendment

The government regulation process is forever fluid and unpredictable, but auto dealers caught a break with the Senate’s new tax reform bill. On December...
training

Five Low-Cost Resources for Dealers and Their Employees to Stay “Skilled-Up”

Training and professional development are essential to staying up-to-date on industry trends. From new automobile technologies to consumer buying habits, the automotive industry is...
advanced technology

Three Ways Dealers Can Prepare for Advanced Technology Changes

A Gap in Technology Proficiency Dealers play a pivotal role in how car buyers utilize advanced technologies within their vehicles. Consumers live in a digitized...
harassment

Three Ways Dealers Can Better Address Harassment in The Workplace

In the past couple of months, it is impossible to turn on a television or surf the internet without hearing about a new harassment...
waiting room

What Customers Actually Want in the Waiting Room

Wait time is a perceptual thing. Depending on many factors, time can either stretch or contract. When creating your dealership’s waiting room, you want...
advertisingvideo

The Attribution Revolution and How It Can Maximize Your Dealership’s Advertising Spend – Brian...

 We recently welcomed back Partner GM and VP of Paragon Honda, Brian Benstock to the CBT studios. Earlier this year, Brian presented a key...
personality

The 5 Personality Traits That Winning Auto Retailers Have

A winning personality. It might sound cliche, but studies have shown that personality is what separates the salespeople at the top from those on...
voicemails

Five Ways to Optimize Voicemails and Convert Leads for your Dealership

Contrary to popular belief, phone calls are still a crucial business engagement tool. In fact, according to the 2018 Autotrader Car Buyer Survey, the...
internet leads

Effectively Manage Your Internet Leads with These Proven Strategies

Converting internet leads into car sales is an evolving and extremely challenging process. What worked five, three, or even a year ago isn’t necessarily...

Moving Smoothly From Greeting the Customer

The first impression your customer has on you can make or break the deal. On this week's episode of On the Mark, Mark Tewart...

Creating a Business Development Culture

On this week's episode of Kain & Co., David Kain talks about why you should create a business development culture at all levels throughout...

How to Evaluate The Value of Your Third-Party Classified Partner

Do auto dealers need third-party classified marketplaces? Brian Pasch discusses how you can evaluate the value of your third-party classified partner on today's episode...

What Does Digital Retailing Have To Do With F&I?

On this week's episode of F&I Today Becky Chernek talks about digital retailing and what it has to do with F&I. Why should you...