TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Articles

hiring

5 things to look for when hiring

- June 13, 2017
One time an SVP of Staffing for a large Silicon Valley corporation sat next to me on a discussion panel. When the moderator asked the SVP "What do you look for in...
new car

Congrats On Your New Car! But Before You Go…

- June 13, 2017
If you’ve ever bought a car from an auto dealership, this story might ring true for you. After weeks of test driving, researching and debating prices, I finally settled on the...

Better Questions For Better Business Results! What Dealers Need to Ask Themselves

- June 12, 2017
Effective questions, getting better answers and taking action are the keys to problem solving, innovation, and unlocking the full potential opportunity for your dealership’s business. In fact, asking better questions...
leader

5 Ways to Communicate With Your Team That Will Actually Get Results

- June 12, 2017
To be a successful manager, you have to learn to communicate with authority—so that your team takes you seriously, respects your leadership, and follows your direction. Fortunately, learning to be a...
online community

Building an Online Community

- June 9, 2017
Referrals. That’s the goal of developing an online community. But a vehicle dealership is vastly different from other types of businesses that have online communities. Copying what they do online...
bad employees

How Good Managers Give Bad Employees Feedback

- June 9, 2017
Raise your hand--who likes to discipline an employee? I hear crickets chirping in the background. Yet discipline is a cornerstone of highly productive companies. Without it, employee performance is at risk. But...
survey

The Right Way to Ask for the Survey

- June 8, 2017
At one time, a car sale was complete the moment the taillights faded into the distance. Today, the sales experience goes much further than that, and for good reason. The...
WardsAuto

WardsAuto: Different Words Matter to Different Car Shoppers

- June 8, 2017
American car consumers are power hungry. Or at least the word “power” appeals to them when they’re vehicle shopping. That’s according to a new CDK Global analysis of what terms resonate with...
retain employees

7 Compensation Tactics To Help Retain Employees

- June 8, 2017
Guest columnist Ron Volper discusses how a well-thought out compensation plan can help retain your best employees. Small and mid-sized businesses that lose top performers incur the costs of hiring and...
millennial

5 Productivity Lessons From the Millennial Work Style

- June 7, 2017
Gen Y workers are often maligned in the business world for their entitlement or self-interest, but there are several productivity lessons to be learned from the millennial work style. Companies...


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