A successful long-term service growth strategy is really just about taking care of the customer. In order to grow, you need to retain the customers you do have, get them...
Consumers across all industries prefer to interact with a human rather than participate in an automated process, according to a GCS press release. As high as 70 percent of American...
According to Carla Bailo, the President and CEO of the Center for Automotive Research, it can be expected to take two years for auto sales and production levels to return...
Last month, Lithia Motors announced it had purchased four John Eagle dealerships including John Eagle Honda of Dallas, Honda Cars of Rockwall, Howdy Honda of Austin, and John Eagle Sports...
Anyone who’s spent time in the midwest part of the U.S. during the latter part of the 20th century, and even into the 21st century, likely remembers the comical car...
When most people think of a dealership's automotive sales, much of the emphasis is put on cars. Nevertheless, the service and parts departments and their impact on automotive dealership sales...
American debt loads are accelerating, driven by extremely low interest rates in the pandemic recovery. An unexpected housing boom demonstrates how consumers are taking advantage of the economic downturn, and...
On Monday, the U.S. court of appeals overturned the rollback of fuel economy regulatory penalties that were implemented under the Trump administration. The ruling comes five months after it was...
Baxter Auto Group is raising the bar when it comes to supporting the customer during their car-buying journey. The brand has launched a new program that puts consumers in the...
In April 2020, traffic volumes across the US were reduced by 30 to 60 percent as COVID-19 restrictions kept much of the public at home. As a direct result, fewer...