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Service department analysis paralysis. how to make a decision and move...
Service operations generate mountains of data associated with the performance of the department. Leaders can and do devote a lengthy amount of time and...
Republican attorneys general sue EPA over emission standards
On April 18, Republican attorneys general from 25 states filed a lawsuit against the U.S. Environmental Protection Agency (EPA). They claimed the agency had...
New car inventory levels, Nissan lowers profit forecast, states sue EPA
Women Driving The Industry
Jenell Ross celebrates 50 years at the helm of the nation’s only black woman-owned Buick, GMC, and Mercedes-Benz Dealership
The Bob Ross Auto...
Ford launches Ranger Raptor Assault School, independent repair shops vs. franchised dealerships,...
Inside Automotive
Optimizing GA4 to power dealership marketing — Brooke Furniss | BZ Consultants Group
With the official shutdown of its predecessor last year, Google Analytics...
Dealer optimism update, service department satisfaction rates, KBB’s 2024 resale awards
Inside Automotive
How proactive hiring can transform your dealership – Adam Robinson | Hireology
Are you struggling to fill roles at your dealership? If so, then...
Service department satisfaction held back by long wait times, EV issues
Customer satisfaction with the dealership service experience improved slightly in 2024 but was held back from a stronger increase due to frustrations with the...
General Motors prepares to launch ‘SDVerse’ automotive software marketplace
General Motors is partnering with auto supplier Magna and consultancy firm Wipro Limited to launch a virtual marketplace called SDVerse for buyers and sellers...
How to greet customers on the phone or in the service...
Welcome to the first episode of Loyalty-Based Sales Strategies with Jen Suzuki on CBT News! In this series, Suzuki, president of eDealer Solutions, veteran...
EPA to relax emission rules, UAW threatens new strike, Fisker expands...
Inside Automotive
Defying industry challenges with innovative solutions – Ed Roberts | Bozard Ford Lincoln
As customers hold onto their vehicles longer, there's a surge in...
EPA to re-evaluate tailpipe emission standards after industry pushback
The Biden Administration is planning to relax strict tailpipe emission standards proposed by the Environmental Protection Agency (EPA) last year in an effort to...