TSLA364.270-1.93%
GM82.200-4.42%
F13.210-0.4%
RIVN14.990-0.41%
CYD35.4000.88%
HMC32.200-0.33%
TM191.530-2.38%
CVNA65.120-0.72%
PAG212.610-2.14%
LAD316.270-5.41%
AN168.290-6.59%
GPI246.420-8.53%
ABG183.060-4.85%
SAH63.660-2.29%
TSLA364.270-1.93%
GM82.200-4.42%
F13.210-0.4%
RIVN14.990-0.41%
CYD35.4000.88%
HMC32.200-0.33%
TM191.530-2.38%
CVNA65.120-0.72%
PAG212.610-2.14%
LAD316.270-5.41%
AN168.290-6.59%
GPI246.420-8.53%
ABG183.060-4.85%
SAH63.660-2.29%
TSLA364.270-1.93%
GM82.200-4.42%
F13.210-0.4%
RIVN14.990-0.41%
CYD35.4000.88%
HMC32.200-0.33%
TM191.530-2.38%
CVNA65.120-0.72%
PAG212.610-2.14%
LAD316.270-5.41%
AN168.290-6.59%
GPI246.420-8.53%
ABG183.060-4.85%
SAH63.660-2.29%


Meeting Your Customers in Person

Do you know your neighbors? They probably know you. In this tip of the day, David suggests getting out and meeting your neighbors. You never know who is looking for a vehicle.

VIDEO TRANSCRIPT: 

Our Tip of the Day comes from David Kain.

Do you know your neighbors? They probably know you. In this tip of the day, David suggests getting out and meeting your neighbors. You never know who is looking for a vehicle.

I would encourage you to look out the window of your showroom and consider being neighborly. I remember a few years ago that my father said he was at a hospital board meeting, and the president of the hospital walked to the window that was overlooking a neighborhood and said, “We don’t know anyone in these houses, and yet they probably know your customers.” And when you think about the dealership today, we’ve become so digitally focused that we don’t go meet our neighbors.

And yet in the old days, when I was selling cars back at the dealership, and yes, I can call it the old days. I’ve been doing this for 35 years, we would actually be given parts of town and asked to go be neighborly. Take your business cards, take some brochures, and let them know who you are and what you do. I would encourage you to follow that reason and go be neighborly. You’d be surprised at who is looking for a car, and would love to have you visit them today. I’m David Kain with the CBT News Tip of the Day.

Remember you can access all of our tips from all of our trainers like David 24/7 right here on CBT Automotive Network. 


More from Tips & Training
Why your dealership needs daily training 

Why your dealership needs daily training 

- September 15, 2026
For Ken Cook, building a successful dealership starts with building the people inside it. The Dealer Principal of Cook Chevrolet and Cook Ford in northern Indiana has spent more than...
How Seelye Auto Group built a culture around accountability, stability and continuous growth

How Seelye Auto Group built a culture around accountability, stability and continuous growth

- September 8, 2026
At Seelye Auto Group, President Mickey Seelye and Vice President of Operations and Partner Stan Qualls believe that building a stronger dealership group starts with the people behind it. With five...
The old-school habits that can hold your dealership back and how to fix them

The old-school habits that can hold your dealership back and how to fix them

- August 25, 2026
Old-school habits have carried plenty of dealers for decades. Leaning on new-car inventory, paid advertising, outdated sales floor standards, and business as usual all made sense when the model held...
How to implement a winning strategy without falling in love with your plan 

How to implement a winning strategy without falling in love with your plan 

- August 19, 2026
  A compelling vision sets the destination for an organization, but execution requires a concrete roadmap to reach the goal. In the latest episode of Lessons in Leadership, Leadership Expert and...
CBT News
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.