More from F&I
Fighting payment anxiety in the F&I office with empathy and value
Payment anxiety is climbing, and the squeeze isn't just at the dealership. Rising rates, pricier vehicles and mounting negative equity are pushing monthly payments higher, and customers are watching every...
F&I office most trusted, but pain points remain, CDK Global survey finds
Customers trust the F&I office more than any other part of the dealership visit, even as long wait times and duplicated paperwork continue to frustrate them. That's according to CDK...
The overlooked F&I process that builds trust, boosts profitability
Today's car buyers expect a transparent, efficient purchasing experience from start to finish. On the latest episode of F&I Today, Paul Brown, VP of Ascent Dealer Services, explains why the...
How AI is reshaping F&I coaching and driving accountability
The finance office has become the most scrutinized room in the dealership. Today's customers arrive more informed and more payment sensitive than ever. At the same time, F&I teams are...
