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Box Closing vs. Menu Selling

On this week's edition of F&I Today, Becky invites Tony Troussov back on to talk about whether or not box closing and menu selling...
Frank Lopez

Becky Chernek: How to avoid deceptive practices

Becky welcomes back Frank J Lopes to discuss why box-closing is not the same as up-front selling, and how to avoid deceptive practices.