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When retail automotive operations experience record sales, high margins and strong inventory turn, management teams tend to face a quiet yet dangerous threat: complacency. In the latest episode of Lessons...
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Dealers often communicate a message clearly and assume it landed, while their teams may have heard something different. Closing that distance takes preparation and a few simple habits. On today’s...
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As dealerships navigate economic uncertainty and prepare for year-end targets, leaders must find ways to keep employees engaged without allowing pressure to undermine performance. Tyler Dickerhoof, Founder of Impact Driven...
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Shoppers who say they are just looking are often treated as people who are not ready to buy. Most of them will buy, and they now visit only one or...
