Home Video
Video
Becky Chernek: How can changes in your dealership effect your staff?
Becky welcomes back Scott Gunnell, of the JM&A Group, to talk about how implementing changes in your dealership can have an impact on your...
David Kain: How third-party car sites fit into the online advertising...
David interviews Steve White, CEO of Clarivoy, to discuss digital marketing, attribution and how third-party car sites fit into the online advertising universe.
Mark Tewart: How to handle inbound phone calls
Mark digs deep into the best practices to improve how you handle inbound phone calls. Additionally, he’ll examine how to revamp your sale practices;...
David Lewis: How to best shape that experience to inspire your...
David focuses on the demo drive and explains how to best shape that experience to inspire your customers to buy.
Becky Chernek: Will negative equity affect car sales in 2017?
Becky speaks with Lisa Bundy about how the abundance of customers with negative equity will affect car sales in 2017.
David Kain: Better customer experiences both online and offline
David Kain hosts Todd Marcelle, CEO of GoMoto, to chat about delivering better customer experiences both online and offline.
